High call volumes due to wet weather in our region

Update: 9.51am - 26/06/2016

We apologise to any customers that are having problems trying to contact our operations & emergencies team.

Due to the wet weather across the region we are, at times, experiencing very high call volumes & very long wait times.

We appreciate your patience and have teams out in your area working to resolve your issues.

If your situation has worsened, please call us on 03457 145 145 or you can contact us via Facebook or Twitter

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Registered in England No. 2366656. Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire. PE29 6XU