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Looking ahead 25 years is a challenge. However, we have prepared plans that will equip us to deliver outstanding service, reliability and value for money for our customers.
Our investment so far has provided superb quality drinking water, Blue Flag beaches, excellent river quality and industry-leading leakage management.
We've updated our strategic direction statement to reflect how the world has moved on in the ten years since we first published it in 2007.
Reports
Strategic direction statement - revised
- pdf, 7.66 MB | 01 Nov 2017 DownloadStrategic direction statement - revised