Contact Us

For help or advice please search using the text box below. If you can't find what you're looking for you can contact us using the details below or complete the on-line form.

Billing and customer service enquiries

Account	Tariff	Contact
Water	Streamline Green (<500m3 a year)	Customer Services
	Streamline Orange (501 - 5,000m3 a year)	Customer Services
	Streamline Blue (5,001 - 10,000m3 a year)	Anglian Water Business
	Profile tariffs (>10,000m3 a year)	Anglian Water Business
Trade Effluent	Any	Anglian Water Business

Customer Services

Anglian Water Customer Services PO Box 10643 Harlow CM20 9HB

For customers using less than 5,000 cubic metres of water a year and not discharging trade effluent, our Customer Services team can answer queries about your bills.

Telephone:: work 08457 91 91 55 (Lines open from 8am to 8pm Monday to Friday and 9am to 1pm on Saturday. Please have a copy of your bill to hand. Calls may be recorded for training or monitoring purposes)
Fax:: fax 01522 341 321

Email:: anglianwatercustomerservices@anglianwater.co.uk
Website:: http://www.anglianwater.co.uk

Anglian Water Business

Anglian Water Business PO Box 11076 Harlow CM20 9JQ

For customers using more than 5,000 cubic metres of water a year, or customers who discharge trade effluent, Anglian Water Business provide a single point of contact for all of your enquiries, including information on products and services to help manage your water, wastewater and environmental requirements.

Telephone:: work 08457 626 784 (Lines are open between 8.30am to 5.30pm Monday to Thursday and 8.30am to 5pm on Friday. Please note your call may be recorded for training and monitoring purposes.) For consolidated billing queries, please call 01733 414 666.
Fax:: fax 01480 311216

Email:: business@anglianwater.co.uk
Website:: http://www.anglianwater.co.uk/business

Water and wastewater queries and emergencies

08457 145 145

24 hour assistance

If you suspect you have a leak on your premises

leakagefindandfix@anglianwater.co.uk

0845 070 3448

24 hour assistance

If you spot a leak off your site

anglianwatercustomerservices@anglianwater.co.uk

0800 771 881

24 hour assistance