How the opening up of the market in England will work
Competition in the water market will allow businesses to switch their water and sewerage retailer, giving you the freedom to find the best supplier to suit your business needs.
Wholesalers provide the water and sewerage services to retailers, who will in turn sell these services to business customers.
Retailers will compete with each other by offering the best deal and eligible customers can choose which retailer to buy water and sewerage services from.
You can find more information about the opening of the market and the benefits to you on the Open Water website
How we're getting ready for this change
In order to compete fairly, water companies in England need to separate their wholesale and retail businesses. So we're in the process of separating Anglian Water Business from Anglian Water, ready for April 2017.
Anglian Water will become the wholesaler in this region and will provide water and sewerage services to retailers, like Anglian Water Business. You can find a full list of retailers on the Open Water website.
Over the next couple of months you will receive a number of joint branded letters from Anglian Water and Anglian Water Business telling you about the changes and also about any amendments you may need to make to your current billing arrangements. If you have any questions, please take a look at the Frequently Asked Questions below or you can call Anglian Water Business direct on 03450 704158.