The water you use is usually disposed of into the sewer, travels to the local water recycling centres where we clean it, before returning it safely back into the environment via rivers and coastal outlets. Water may be abstracted from the same river and treated for drinking water purposes or used for irrigation or recreational activities. The water recycling process also produces solid material known as biosolids which is generally recycled to land as valuable soil conditioner.

Our sewer network includes 43,751 kilometres of pipes connected to 1,106 water recycling centres. These form part of a complex, regulated water recycling system which play a vital role in protecting public health and maintaining a clean, healthy environment. The water is sampled regularly and tested against strict Environment Agency standards.