Below is a list of our Developer Services teams. Please click on the links to see team members along with their telephone numbers and email addresses.
For our generic departmental contacts and our online customer enquiry form please go to our 'Contact us' pages.
Developer Liaison Centre
Office hours
Monday to Thursday 8.30am to 4.30pm
Friday 8.30am to 4pm
Developer Liaison Team - For all water application queries and water connection requests
Central Services
Developer Operations Management Team
Income Team - For all water and wastewater application payments.
Developer Account Managers
Legal & Telemetry Team - For the preparation of S104 legal agreements and the coordination of purchasing, installing, commissioning and monitoring of telemetry for adoptable pumping stations.
Water Regulations Team - For all water regulations inspections and Anglian Water approved plumber scheme (APLUS).
Water Mains Teams
North & western regions
Covering: Bedfordshire, Buckinghamshire, Humber, NW & SW Cambridgeshire, Lincolnshire, Northamptonshire and Nottinghamshire
Water Mains Construction Support - For raising quotes for onsite new supplies.
Water Mains Design Team - For the design of new water mains.
Water Mains Project Engineers - For delivering new water mains for developments including self lay and diversions of water assets.
Eastern regions
Covering: East Cambridgeshire, Essex, Norfolk and Suffolk
Water Mains Construction Support - For raising quotes for onsite new supplies.
Water Mains Design Team - For the design new water mains.
Water Mains Project Engineers - For delivering new water mains for developments including self lay and diversions of water assets.
Wastewater Teams
Wastewater contacts
Wastewater Engineers - For all sewer adoptions (S104 & S102 schemes); Sewer diversion (S185); Sewer requisitions (S98).
Support Technicians - For all Sewer connections (S106); Proposals to build within 3 metres of public sewers; C3/C4 enquiries from Highway Authorities and Solicitor Enquiries from drainage searches.
Wastewater Technicians - For all wastewater site inspections.
Western regions
Covering: Bedfordshire, Buckinghamshire, Cambridgeshire (part), Hertfordshire (part), Leicestershire (part), Lincolnshire, Northamptonshire, Oxfordshire (Cherwell) and Rutland.
Eastern regions
Covering: Cambridge, Essex, Norfolk, Suffolk.