The impact of hotter, drier summers, combined with a growing population, will increase the demand for water in our region.
Managing water resources efficiently is a key business goal. Our leakage rates are consistently almost half the industry average and we strive continually to improve our performance. Two-thirds of the water lost due to leaks is within our network, the remainder is lost from customers pipes, on which we will fix leaks on a one-off basis as part of our Watertight Promise.