Your wastewater services

From the moment you flush it or pull out the plug, to the time it goes back to the environment, Anglian Water looks after the water you’ve used. We treat it and we test it to make sure it’s clean enough to keep the environment, and the Environment Agency, happy..

Together, 5.5 million of you send us almost a billion litres of wastewater every day – enough to fill 392 Olympic swimming pools if we really wanted to.

And it’s not just dirty water that ends up in our sewers. Every year we spend around £5million removing mattresses, bicycles, fridges, shopping trolleys, false teeth and tonnes of sticky cooking fat!

More than two thirds of all sewer blockages are caused by people putting things down the sewers that shouldn't be there.

Even a half-blocked pipe can slow the flow, causing an overflow of the wastewater that we try so hard contain, especially if it’s raining heavily.

To help keep your wastewater where it belongs, give a thought about what you flush and help avoid blockages. 

Having the right connections

When we think of river pollution, most of us think it’s come from factories, farms or local industry – very few of us think it could be as a result of incorrect plumbing in our homes.

Waste water from dishwashers, washing machines, sinks, baths and even in some cases your toilet to end up in local rivers and water courses instead of the sewage treatment works.

You may not have fitted your appliances but it is your responsibility to put it right. Use the ConnectRight website to make sure your home plumbing is connected right and for advice on what to do if you find a problem.