Colchester bin lorry with smart meter fitted

Smart meters were installed in parts of Colchester in 2015. 

These smart meters were one of the first types of smart meters to be used in the water industry.

The signal is read by a reader fitted to Colchester Borough Council’s refuse collection vehicles. This partnership between Anglian Water and Colchester Borough Council means that many properties’ meters are read weekly.

This more frequent collection of water meter readings helps us spot leaks or bursts quicker than ever before.

The meter readings are also shared with customers on the “My Use” portal. The readings help customers in Colchester understand when they are using the most water and helps them to save water where they can, putting them in control of their water bill.