Your account your way

We're continuously evolving and adapting our online services to make things quicker and simpler for you to manage your account.

That's why we'll soon be making improvements to My Account - our new online account service.

Your Account Your Way
Sign up for the new My Account online service and you’ll unlock a whole host of handy tools to make managing your bills and balances a breeze. You’ll just need your account number and postcode.

Some of the features include:

Set of scalesGetting your up-to-date balance BillPaying your bills and downloading a copy

Pile of coinsSeeing what you’ve paid and whenTo do listChecking your payment plan or setting one up

Meter readingSubmitting your meter readings Contact detailsKeeping your contact details up to date

Moving homeTelling us if you’re moving home AlertsGetting alerts for what’s happening in your area

Contact usAsking for a call back or chatting to us live


We're not quite ready yet to go-live with the new service so check back soon and we'll let you know when it's ready.
You can always register now with the current service and we'll then move you over to the new system and send you an email to ask you to reset your password to ensure your account is secure.