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Anglian Water Services Ltd handles a lot information. We provide information under the Data Protection Act 1998 and the Environmental Information Regulations 2004. We also disclose other information on a discretionary basis. However, please note we are not a public authority under the for the Freedom of Information Act 2000 therefore do not have to disclose information under this Act.

How to request the information you want depends on the nature of the information you are requesting. Please see below for what process to follow.

Data Protection Act 2018

For information on how we process your personal data and how you can access it, please see our Privacy Notice

Property Information

Anglian Water holds certain property information.

Access to some of this information is provided under the Environmental Information Regulations 2004. Please see our pages on EIR for more information.

Information which is not Environmental Information is available by submitting a form to our officers at Anglian Water, Osprey House, 1 Percy Road, Huntingdon, Cambridgeshire PE29 6SZ with the appropriate fee. The information available shows:

Property connection charges information:

  • Does Anglian Water charge for the property being connected to the public sewage network
  • Does Anglian Water charge for the property for surface water drainage
  • Does Anglian Water charge for the property for drinking water.

Billing and meter details information:

  • Location of the water meter owned by Anglian Water
  • Confirms if Anglian Water bills the property for sewerage
  • Confirms if Anglian Water bills the property for water services
  • Confirms the current basis for charging for water and sewerage services at the property by Anglian Water

The fee for each address search on connection or billing questions above is £3.00 plus VAT (£3.60) each. If questions for connection and billing are asked for at the same time, then a discount of £1.00 is given and the combined fee is £5.00 plus VAT (£6.00)

Anglian Water Services Limited provides this information in good faith on the understanding that it is the information available at the time.

To the maximum extent permitted by law, Anglian Water Services Limited shall not be liable for breach of contract, tort, negligence, breach of statutory duty or otherwise, for any loss, damages, costs or expenses (including without limit, any loss of profit or anticipated profits; damage to reputation or goodwill; loss or corruption of data; loss of business or anticipated business; loss of revenue; loss of opportunity; or any indirect or consequential loss) you may suffer howsoever arising, and / or due to:

a) any error or inaccuracy or omission; and/or
b) any person acting, omitting to act, or refraining from acting, or otherwise, in reliance upon the information provided.

The information provided is intended for personal use only and must not be used for any other purpose whatsoever, including without limitation any commercial gain.