Environmental, social and corporate governance

We believe it’s important to demonstrate through reporting how we put our social and environmental Purpose into action. You can find links to some of our key policies, frameworks, documents and reports below.

Governance

Social and environmental Purpose	Key policies, frameworks and reports
Our purpose	Our articles of association and company purpose Our Purpose, Annual Integrated Report and Accounts (pages 2-7)
Our business model: Creating value for our communities	Our business model: Annual Integrated Report and Accounts (page 20-21) Board statement of Company direction and performance, Annual Performance Report (page 14)
Resilience, Risk Management and Business viability statement	Risk management: Annual Integrated Report and Accounts (pages 76-93) Principle Risks: Annual Integrated Report and Accounts (pages 94) Business long-term viability statements: Annual Integrated Report and Accounts (pages 84-85)
Tax and Transparency policy	Our Tax and Transparency policy can be found on the Governance page under policies
Governance	Governance and information on the AWS board and its committees Annual Integrated Report and Accounts Corporate Governance Report (pages 104—113) Audit Committee Report (pages 114—119) Directors’ Remuneration Report (pages 123—143)
Non-financial information statement and performance indicators	Annual Integrated Report and Accounts (pages 72-73) Non-financial performance measured against 32 commitments agreed with Ofwat ODI performance table (pages 66-69) Health and safety measures and targets. Delivering our outcomes: Our people: healthier, happier, safer (pages 54—58)
Responsible Financing	Financing our business, Responsible Finance - Annual Integrated Report and Accounts (pages 28-33) Sustainable finance, Annual Integrated Report and Accounts (page 32-33) Green Bond Impact Report
Financial Performance Report	Annual Integrated Report and Accounts (pages 34-49)
Six capitals approach	Annual Integrated Report and Accounts
Aligning our goals with the United Nations Sustainable Development Goals	UN Sustainable Development Goals
Challenges and opportunities	Annual Integrated Report and Account How we’re addressing challenges and opportunities (pages 16—17)

Social and environmental Purpose
Our purpose

Key policies, frameworks and reports
Our articles of association and company purpose

Our Purpose, Annual Integrated Report and Accounts (pages 2-7)

Social and environmental Purpose
Our business model: Creating value for our communities

Key policies, frameworks and reports
Our business model: Annual Integrated Report and Accounts (page 20-21)

Board statement of Company direction and performance, Annual Performance Report (page 14)

Social and environmental Purpose
Resilience, Risk Management and Business viability statement

Key policies, frameworks and reports
- Risk management: Annual Integrated Report and Accounts (pages 76-93)
- Principle Risks: Annual Integrated Report and Accounts (pages 94)
- Business long-term viability statements: Annual Integrated Report and Accounts (pages 84-85)

Social and environmental Purpose
Tax and Transparency policy

Key policies, frameworks and reports
Our Tax and Transparency policy can be found on the Governance page under policies

Social and environmental Purpose
Governance

Key policies, frameworks and reports
Governance and information on the AWS board and its committees

Annual Integrated Report and Accounts
- Corporate Governance Report (pages 104—113)
- Audit Committee Report (pages 114—119)
- Directors’ Remuneration Report (pages 123—143)

Social and environmental Purpose
Non-financial information statement and performance indicators

Key policies, frameworks and reports
Annual Integrated Report and Accounts (pages 72-73)

Non-financial performance measured against 32 commitments agreed with Ofwat ODI performance table (pages 66-69)

Health and safety measures and targets. Delivering our outcomes: Our people: healthier, happier, safer (pages 54—58)

Social and environmental Purpose
Responsible Financing

Key policies, frameworks and reports
- Financing our business, Responsible Finance - Annual Integrated Report and Accounts (pages 28-33)
- Sustainable finance, Annual Integrated Report and Accounts (page 32-33)
- Green Bond Impact Report

Social and environmental Purpose
Financial Performance Report

Key policies, frameworks and reports
Annual Integrated Report and Accounts (pages 34-49)

Social and environmental Purpose
Six capitals approach

Key policies, frameworks and reports
Annual Integrated Report and Accounts

Social and environmental Purpose
Aligning our goals with the United Nations Sustainable Development Goals

Key policies, frameworks and reports
UN Sustainable Development Goals

Social and environmental Purpose
Challenges and opportunities

Key policies, frameworks and reports
Annual Integrated Report and Account

How we’re addressing challenges and opportunities (pages 16—17)

Environmental governance

Our commitment to protecting and enhancing our environment is enshrined in the constitution of Anglian Water, which commits directors to conduct its business and operations for the benefit of members as a whole while delivering long-term value for its customers, the region and the communities it serves and seeking positive outcomes for the environment and society.

Environmental

Social and environmental Purpose	Key policies, frameworks and reports
Climate change, carbon, energy and renewables	Annual Integrated Report and Accounts (pages 40-47). How we’re working towards our 2030 carbon neutrality goal Our Green House Gas Reports Climate Related Financial Disclosure Climate change Adapting to climate change Renewables
Climate-related financial disclosures	Annual Integrated Report and Accounts (page 34-35)
Biodiversity and our SSSIs	Biodiversity and our SSSIs Annual Integrated Report and Accounts, flourishing environment (page 48-49)
Leakage	Annual Integrated Report and Accounts (page 50-51)
Our management systems	Management Systems including occupational health and safety management system and management system framework policy
Water Resources	Our Water Resources Our Water Resources Management Plan and supporting reports Our Drought Plan Strategic Report in our Annual Integrated Report and Accounts, including Securing supplies sustainably (pages 40-41)
Water Recycling	Water Recycling Long Term Plan
Progress against our customer outcomes	Strategic Report in our Annual Integrated Report and Accounts Outcome performance table Annual Integrated Report and Accounts (pages 44-45)

Social and environmental Purpose
Climate change, carbon, energy and renewables

Key policies, frameworks and reports
Annual Integrated Report and Accounts (pages 40-47).
- How we’re working towards our 2030 carbon neutrality goal
- Our Green House Gas Reports
- Climate Related Financial Disclosure
- Climate change
- Adapting to climate change
- Renewables

Social and environmental Purpose
Climate-related financial disclosures

Key policies, frameworks and reports
Annual Integrated Report and Accounts (page 34-35)

Social and environmental Purpose
Biodiversity and our SSSIs

Key policies, frameworks and reports
Biodiversity and our SSSIs

Annual Integrated Report and Accounts, flourishing environment (page 48-49)

Social and environmental Purpose
Leakage

Key policies, frameworks and reports
Annual Integrated Report and Accounts (page 50-51)

Social and environmental Purpose
Our management systems

Key policies, frameworks and reports
Management Systems including occupational health and safety management system and management system framework policy

Social and environmental Purpose
Water Resources

Key policies, frameworks and reports
- Our Water Resources
- Our Water Resources Management Plan and supporting reports
- Our Drought Plan
- Strategic Report in our Annual Integrated Report and Accounts, including Securing supplies sustainably (pages 40-41)

Social and environmental Purpose
Water Recycling

Key policies, frameworks and reports
Water Recycling Long Term Plan

Social and environmental Purpose
Progress against our customer outcomes

Key policies, frameworks and reports
- Strategic Report in our Annual Integrated Report and Accounts
- Outcome performance table Annual Integrated Report and Accounts (pages 44-45)

Social governance

Our commitment to serving our customers and our communities is enshrined in the constitution of Anglian Water through our stated Purpose: which commits directors to conduct its business and operations for the benefit of members as a whole while delivering long-term value for its customers, the region and the communities it serves and seeking positive outcomes for the environment and society.

Social

Social and environmental Purpose	Key policies, frameworks and reports
Our social contract and six capitals	Social contract
Public Interest Commitment	Water Company Public Interest Commitments
Progress against our customer outcomes	Strategic Report in our Annual Integrated Report and Accounts (pages 22-25) Outcome performance table Annual Integrated Report and Accounts (pages 66-71)
Our customers	Annual Integrated Report and Accounts, delighted customers (pages 48-53)
Our stakeholders and our approach to engagement	Information on our stakeholders and our section 172 statement can be found here: Annual Integrated Report and Accounts (page 42-47)
Our people	Our approach to our employees is guided by the values that drive our continued progress: Together, we build trust; We do the right thing; We are always exploring. Whistleblowing policy Making the right choices – code of behaviour Diversity and Inclusion policy Annual Integrated Report and Accounts, Employees, section 172, (page 62-65)
Supplier information	Our suppliers
Health and Safety	Our people: healthier, happier, safer: Annual Integrated Report and Accounts (pages 54-55) Our occupational health and safety management system
Modern Slavery and trafficking statements	Modern Slavery and trafficking statements
Diversity and Inclusion	Diversity and Inclusion policy Our gender pay gap report 2019 Our careers site inclusion page Further information on our approach can be found in the annual Integrated Report and Accounts (pages 56-57)
Anti-corruption and bribery	Our policies and processes are underpinned by our values; in particular: We do the right thing. Making the right choices – code of behaviour Whistleblowing policy Anti-bribery policy: This sets out our policy in relation to bribery and confirms our commitment to comply with the legal requirements of the Bribery Act 2010. Annual Integrated Report and Accounts Delivering our outcomes: Our people: healthier, happier, safer. (pages 54-55) Annual Integrated Report and Accounts (pages 114-119) Audit Committee Report.
Community Investment	Positive Impact on Communities, Annual Integrated Report and Accounts (pages 48-53) Anglian Water £1million Positive Difference Community Fund WaterAid Our Education Programme Employee volunteering

Social and environmental Purpose
Our social contract and six capitals

Key policies, frameworks and reports
Social contract

Social and environmental Purpose
Public Interest Commitment

Key policies, frameworks and reports
Water Company Public Interest Commitments

Social and environmental Purpose
Progress against our customer outcomes

Key policies, frameworks and reports
- Strategic Report in our Annual Integrated Report and Accounts (pages 22-25)
- Outcome performance table Annual Integrated Report and Accounts (pages 66-71)

Social and environmental Purpose
Our customers

Key policies, frameworks and reports
Annual Integrated Report and Accounts, delighted customers (pages 48-53)

Social and environmental Purpose
Our stakeholders and our approach to engagement

Key policies, frameworks and reports
Information on our stakeholders and our section 172 statement can be found here: Annual Integrated Report and Accounts (page 42-47)

Social and environmental Purpose
Our people

Key policies, frameworks and reports
- Our approach to our employees is guided by the values that drive our continued progress: Together, we build trust; We do the right thing; We are always exploring.
- Whistleblowing policy
- Making the right choices – code of behaviour
- Diversity and Inclusion policy
- Annual Integrated Report and Accounts, Employees, section 172, (page 62-65)

Social and environmental Purpose
Supplier information

Key policies, frameworks and reports
Our suppliers

Social and environmental Purpose
Health and Safety

Key policies, frameworks and reports
- Our people: healthier, happier, safer: Annual Integrated Report and Accounts (pages 54-55)
- Our occupational health and safety management system

Social and environmental Purpose
Modern Slavery and trafficking statements

Key policies, frameworks and reports
Modern Slavery and trafficking statements

Social and environmental Purpose
Diversity and Inclusion

Key policies, frameworks and reports
- Diversity and Inclusion policy
- Our gender pay gap report 2019
- Our careers site inclusion page
- Further information on our approach can be found in the annual Integrated Report and Accounts (pages 56-57)

Social and environmental Purpose
Anti-corruption and bribery

Key policies, frameworks and reports
Our policies and processes are underpinned by our values; in particular: We do the right thing.
- Making the right choices – code of behaviour
- Whistleblowing policy
- Anti-bribery policy: This sets out our policy in relation to bribery and confirms our commitment to comply with the legal requirements of the Bribery Act 2010.
- Annual Integrated Report and Accounts Delivering our outcomes: Our people: healthier, happier, safer. (pages 54-55)
- Annual Integrated Report and Accounts (pages 114-119) Audit Committee Report.

Social and environmental Purpose
Community Investment

Key policies, frameworks and reports
- Positive Impact on Communities, Annual Integrated Report and Accounts (pages 48-53)
- Anglian Water £1million Positive Difference Community Fund
- WaterAid
- Our Education Programme
- Employee volunteering

{{selectedAlertBand.alertDescription}}

{{selectedAlertBand.alertDescription}}

{{selectedAlertBand.alertDescription}}

Environmental, social and corporate governance

Governance

Environmental

Social