{{selectedAlertBand.alertDescription}}
{{selectedAlertBand.incident.heading}}
{{alert.alertDescription}}
{{index+1}}
/ {{ alertBandDate.length}}
{{selectedAlertBand.alertDescription}}
Message last updated - Saturday 20th April 2024
{{selectedAlertBand.alertDescription}}
Message last updated - Saturday 20th April 2024
{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}
For further updates subscribe
Environmental, social and corporate governance
We believe it’s important to demonstrate through reporting how we put our social and environmental Purpose into action. You can find links to some of our key policies, frameworks, documents and reports below.
Governance
| Social and environmental Purpose | Key policies, frameworks and reports |
|---|---|
Our purpose |
Our articles of association and company purpose Holding ourselves to account, Annual Integrated Report 2023 (page 18-19) |
Our business model: Creating value for our communities |
Our business model: Annual Integrated Report 2023 Board statement of Company direction and performance, Annual Performance Report 2023 (page 17-20) |
Resilience, Risk Management and Business viability statement |
|
Tax and Transparency |
Our Tax and Transparency policy can be found on the Governance page under policies. |
Governance |
Governance and information on the AWS board and its committees See our Annual Integrated Report 2023:
|
Non-financial information statement and performance indicators |
Annual Integrated Report 2023:
|
Responsible Financing |
Responsible Financing - Annual Integrated Report 2023 (pages 22-25) |
Financial Performance Report |
Annual Integrated Report 2023 (pages 26-30) |
Six capitals approach |
Our business model: Annual Integrated Report 2023 (page 9) Embedding six capitals into our decisions: Our Purpose |
Aligning our goals with the United Nations Sustainable Development Goals |
|
Challenges and opportunities |
How we’re addressing challenges and opportunities, The year in context, Annual Integrated Report 2023 (pages 10-16) |
- Social and environmental Purpose
Our purpose
- Key policies, frameworks and reports
Our articles of association and company purpose
Holding ourselves to account, Annual Integrated Report 2023 (page 18-19)
- Social and environmental Purpose
Our business model: Creating value for our communities
- Key policies, frameworks and reports
Our business model: Annual Integrated Report 2023
Board statement of Company direction and performance, Annual Performance Report 2023 (page 17-20)
- Social and environmental Purpose
Resilience, Risk Management and Business viability statement
- Key policies, frameworks and reports
- Risk management: Annual Integrated Report 2023 (page 83-95)
- Principal Risks: Annual Integrated Report 2023 (page 86)
- Business long-term viability statements: Annual Integrated Report 2023 (page 96-99)
- Social and environmental Purpose
Tax and Transparency
- Key policies, frameworks and reports
Our Tax and Transparency policy can be found on the Governance page under policies.
- Social and environmental Purpose
Governance
- Key policies, frameworks and reports
Governance and information on the AWS board and its committees
See our Annual Integrated Report 2023:
- Corporate Governance Report (pages 106-115)
- Audit Committee Report (pages 116-122)
- Nomination Committee Report (pages 123-126)
- Remuneration Committee Report (pages 127-155)
- Social and environmental Purpose
Non-financial information statement and performance indicators
- Key policies, frameworks and reports
Annual Integrated Report 2023:
- Non-financial Information Statement (pages 69-70)
- Non-financial performance measured against 32 commitments agreed with Ofwat: ODI performance table (pages 31-38)
- Health and safety metrics (page 54)
- Social and environmental Purpose
Responsible Financing
- Key policies, frameworks and reports
Responsible Financing - Annual Integrated Report 2023 (pages 22-25)
- Social and environmental Purpose
Financial Performance Report
- Key policies, frameworks and reports
Annual Integrated Report 2023 (pages 26-30)
- Social and environmental Purpose
Six capitals approach
- Key policies, frameworks and reports
Our business model: Annual Integrated Report 2023 (page 9)
Embedding six capitals into our decisions: Our Purpose
- Social and environmental Purpose
Aligning our goals with the United Nations Sustainable Development Goals
- Key policies, frameworks and reports
- Social and environmental Purpose
Challenges and opportunities
- Key policies, frameworks and reports
How we’re addressing challenges and opportunities, The year in context, Annual Integrated Report 2023 (pages 10-16)
Environmental
Our commitment to protecting and enhancing our environment is enshrined in the constitution of Anglian Water, which commits directors to conduct its business and operations for the benefit of members as a whole while delivering long-term value for its customers, the region and the communities it serves and seeking positive outcomes for the environment and society.
Environmental
| Social and environmental Purpose | Key policies, frameworks and reports |
|---|---|
Climate change, carbon, energy and renewables |
Annual Integrated Report 2023 (page 45) |
Climate-related financial disclosures |
Annual Integrated Report 2023 (pages 71-82) |
Biodiversity and our SSSIs |
Habitats and wildlife and our SSSIs River Health and Get River Positive Annual Integrated Report 2023 (pages 39-45) |
Leakage |
Annual Integrated Report 2023 (page 41) |
Our management systems |
Management Systems including occupational health and safety management system and management system framework policy |
Water Resources |
|
Water Recycling |
|
Progress against our customer outcomes |
|
- Social and environmental Purpose
Climate change, carbon, energy and renewables
- Key policies, frameworks and reports
Annual Integrated Report 2023 (page 45)
- Social and environmental Purpose
Climate-related financial disclosures
- Key policies, frameworks and reports
Annual Integrated Report 2023 (pages 71-82)
- Social and environmental Purpose
Biodiversity and our SSSIs
- Key policies, frameworks and reports
Habitats and wildlife and our SSSIs
River Health and Get River Positive
Annual Integrated Report 2023 (pages 39-45)
- Social and environmental Purpose
Leakage
- Key policies, frameworks and reports
Annual Integrated Report 2023 (page 41)
- Social and environmental Purpose
Our management systems
- Key policies, frameworks and reports
Management Systems including occupational health and safety management system and management system framework policy
- Social and environmental Purpose
Water Resources
- Key policies, frameworks and reports
-
Our Water Resources Management Plan and supporting reports
- Annual Integrated Report 2023 (pages 41-42)
- Social and environmental Purpose
Water Recycling
- Key policies, frameworks and reports
- Social and environmental Purpose
Progress against our customer outcomes
- Key policies, frameworks and reports
- Delivering our outcomes, Annual Integrated Report 2023 (pages 32-34)
Social
Our commitment to serving our customers and our communities is enshrined in the constitution of Anglian Water through our stated Purpose: which commits directors to conduct its business and operations for the benefit of members as a whole while delivering long-term value for its customers, the region and the communities it serves and seeking positive outcomes for the environment and society.
Social
| Social and environmental Purpose | Key policies, frameworks and reports |
|---|---|
Our social contract and six capitals |
|
Public Interest Commitment |
|
Progress against our customer outcomes |
|
Customers and community |
Customers and communities, Annual Integrated Report 2023 (pages 46-52) |
Our stakeholders and our approach to engagement |
Information on our engagement with stakeholders can be found in our Annual Integrated Report 2023 Our Stakeholders (pages 39-64) Section 172 Statement (pages 65-68) |
Our people |
Our approach to our employees is guided by the values that drive our continued progress: Together, we build trust; We do the right thing; We are always exploring.
|
Supplier information |
|
Health and Safety |
|
Modern Slavery and trafficking statements |
|
Diversity and Inclusion |
|
Anti-corruption and bribery |
Our policies and processes are underpinned by our values; in particular: We do the right thing.
|
Community Investment |
|
- Social and environmental Purpose
Our social contract and six capitals
- Key policies, frameworks and reports
- Social and environmental Purpose
Public Interest Commitment
- Key policies, frameworks and reports
- Social and environmental Purpose
Progress against our customer outcomes
- Key policies, frameworks and reports
- Delivering our outcomes, Annual Integrated Report 2023 (pages 31-38)
- Social and environmental Purpose
Customers and community
- Key policies, frameworks and reports
Customers and communities, Annual Integrated Report 2023 (pages 46-52)
- Social and environmental Purpose
Our stakeholders and our approach to engagement
- Key policies, frameworks and reports
Information on our engagement with stakeholders can be found in our Annual Integrated Report 2023
Our Stakeholders (pages 39-64)
Section 172 Statement (pages 65-68)
- Social and environmental Purpose
Our people
- Key policies, frameworks and reports
Our approach to our employees is guided by the values that drive our continued progress: Together, we build trust; We do the right thing; We are always exploring.
- Whistleblowing policy and procedure
- Doing the Right Thing
- Human Rights Policy
-
Our People, Annual Integrated Report 2023 (page 53-57)
-
Having regard to employees’ interests, Section 172 Statement – Annual Integrated Report 2023 (page 74)
- Social and environmental Purpose
Supplier information
- Key policies, frameworks and reports
- Social and environmental Purpose
Health and Safety
- Key policies, frameworks and reports
- Health and safety, Annual Integrated Report 2023 (page 54)
- Our occupational health and safety management system
- Social and environmental Purpose
Modern Slavery and trafficking statements
- Key policies, frameworks and reports
- Social and environmental Purpose
Diversity and Inclusion
- Key policies, frameworks and reports
- Gender pay gap report 2023
- Ethnicity pay gap report 2022
-
Further information on our approach can be found in our Annual Integrated Report 2023 (page 56)
- Social and environmental Purpose
Anti-corruption and bribery
- Key policies, frameworks and reports
Our policies and processes are underpinned by our values; in particular: We do the right thing.
- Do the Right Thing
- Whistleblowing policy
- Anti-bribery policy: This sets out our policy in relation to bribery and confirms our commitment to comply with the legal requirements of the Bribery Act 2010.
- Anti-corruption and bribery , Audit Committee Report, Annual Integrated Report 2023 (page 121)
- Social and environmental Purpose
Community Investment
- Key policies, frameworks and reports
- Positive Impact on Communities, Annual Integrated Report 2023 (pages 54-60)
- Community Investment report 2023
- WaterAid
- Our Education Programme
- Employee volunteering
- Five-point Plan for Community Recovery