A flourishing environment

The natural environment is the foundation of our business and the broader regional economy. To ensure the long-term sustainability of our business, our operations must enhance rather than degrade the environment.

To meet this outcome

We must take a proactive approach to managing environmental pressures that takes into account the long-term impacts of climate change and population growth.


Read all about our overall 2019/20 performance here, and for more details on this outcome, download the pdf below.

Performance highlights:


  • Committed to biodiversity net gain for capital investment and land management activities
  • Facilitated important research and conference on nightingales with the British Trust for Ornithology
  • Biodiversity baseline created for all Anglian Water sites
  • Studies into bathing water carried out with the Centre for Research into Environment and Health
  • 168 sewer blockages prevented using ‘missing sewage’ alarms.



Outcome Delivery Incentive