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Message last updated - Monday 18th January 2021
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Message last updated - Monday 18th January 2021
Message last updated - Monday 18th January 2021
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The table below shows that in 2019/20 we have earned outperformance payments for performance in eight ODIs: leakage, properties at risk of persistent low pressure, water quality contacts, pollution incidents, internal sewer flooding, fairness of bills perception, affordability perception and the SIM.
We have also attracted penalties for six ODIs: interruptions to supply, water infrastructure serviceability, value for money perception — water, value for money
perception — wastewater, per household consumption and bathing water quality.
The rewards and penalties stated in the table below have been inflated at year average RPI to 2019/20 prices to make them more relevant to stakeholders.
We will apply all rewards or penalties to bills in the next regulatory period, 2020—25.
2019/20 prices (£m) | 2015/16 | 2016/17 | 2017/18 | 2018/19 | 2019/20 | Total* |
---|---|---|---|---|---|---|
Interruptions to supply |
6.7 |
0.9 |
6.7 |
6.7 |
-10.2 |
11.1 |
Leakage |
0.6 |
3.1 |
5.5 |
3.7 |
4.3 |
17.2 |
Low pressure |
n/a |
n/a |
0.0 |
n/a |
7.1 |
7.1 |
Pollution incidents |
5.2 |
2.7 |
2.7 |
3.8 |
1.5 |
15.9 |
Value for money |
0.1 |
0.0 |
0.2 |
0.0 |
0.0 |
0.3** |
Value for money |
0.1 |
0.0 |
0.1 |
0.0 |
0.0 |
0.3** |
Fairness of bills perception |
0.1 |
0.1 |
0.3 |
0.1 |
0.1 |
0.6** |
Affordability perception |
0.2 |
0.1 |
0.3 |
0.1 |
0.0 |
0.7** |
Water infrastructure |
0.0 |
-0.7 |
0.0 |
0.0 |
-0.4 |
-1.1 |
Internal sewer flooding |
n/a |
n/a |
n/a |
n/a |
10.3 |
10.3 |
Bathing waters |
n/a |
n/a |
n/a |
n/a |
-13.3 |
-13.3 |
Per household consumption |
n/a |
n/a |
n/a |
n/a |
-9.2 |
-9.2 |
SIM |
n/a |
n/a |
n/a |
n/a |
19.3 |
19.3 |
Water quality contacts |
0.0 |
0.0 |
0.0 |
0.1 |
0.1 |
0.2 |
TOTAL |
13.1 |
6.3 |
15.9 |
14.5 |
9.5 |
59.3 |
Interruptions to supply
6.7
0.9
6.7
6.7
-10.2
11.1
Leakage
0.6
3.1
5.5
3.7
4.3
17.2
Low pressure
n/a
n/a
0.0
n/a
7.1
7.1
Pollution incidents
5.2
2.7
2.7
3.8
1.5
15.9
Value for money
perception — water
0.1
0.0
0.2
0.0
0.0
0.3**
Value for money
perception — wastewater
0.1
0.0
0.1
0.0
0.0
0.3**
Fairness of bills perception
0.1
0.1
0.3
0.1
0.1
0.6**
Affordability perception
0.2
0.1
0.3
0.1
0.0
0.7**
Water infrastructure
serviceability
0.0
-0.7
0.0
0.0
-0.4
-1.1
Internal sewer flooding
n/a
n/a
n/a
n/a
10.3
10.3
Bathing waters
n/a
n/a
n/a
n/a
-13.3
-13.3
Per household consumption
n/a
n/a
n/a
n/a
-9.2
-9.2
SIM
n/a
n/a
n/a
n/a
19.3
19.3
Water quality contacts
0.0
0.0
0.0
0.1
0.1
0.2
TOTAL
13.1
6.3
15.9
14.5
9.5
59.3