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23 December 2016
20 December 2016
15 December 2016
To provide a current meter reading please complete the details below. You will also need to provide us with your account number which can be found on the front of your bill. For guidance on how to read your meter, see our 'How to' guide.
* Required fields
Your account number is a 9 digit number that can be found on the front of your most recent bill.
The meter serial number can be found on page 2 of your most recent bill and will be made up of both numbers and letters, for example 98M145698 or 98M145699C. Alternatively the serial number is also shown on the face of your meter. Please make a note of it when you take your reading.
A meter will normally have seven digits, which shows both cubic metres and litres.
The first five white digits indicate cubic metres (1 cubic metre = 1,000 litres = 220 gallons).
The last two red digits are units of 10 litres.
In the example below, your bill would be based on a reading of 239 cubic metres
If there is any additional information, such as convenient times to calls, that
will help us in the future to read your meter please enter details in the text box
Please complete all the required sections above before submitting the form.
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Registered in England No. 2366656. Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire. PE29 6XU