Coins in water

All charges are valid from 1 April 2018 to 31 March 2019.

Our charges are a result of the charging rules published by Ofwat in February 2017 and also the output from our customer engagement events held throughout 2017.

If you would like to talk to us about our connection charges for the year ahead, please contact us at

For all our services, payment can be made via our new portal InFlow, credit/debit card or bank transfer.

Our VAT number is: 514060002