Contact Development Services

We're here to assist with any queries about your development.


Are you ready to book in your meter installation?

Please contact our metering team on:

0800 137 631 - Option 1

For enquiries or support in relation to New Appointments and Variations (NAVs):
Please email:

For all planning and capacity enquiries please call 07929 786 955 or email: 

To make a payment over the phone by debit or credit card please call our Income Team on 01480 323805

For all other services including:
Water connections, mains engineering, water main diversions, sewer connections, building over/near or diverting a public sewer, approved plumbers, water regulations and legal & telemetry. 
Please call us on: 
0345 60 66 087

Our lines are open from:

08:00 to 17:00 (Monday to Friday)

The phone lines will be closed on weekends and bank holidays.


You can also email us at: