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New water mains

Pipe Laying

If there is no public water main on your development site or outside of your property, you may want to apply for a new water main.  We will design and construct the new water main and make your new water connections.

You can also employ your own contractor to self-lay water mains and services, see our self-lay page for details.

If you are a non-household customer or applying for a temporary building supply, at the point of connection you will need to have selected a water retailer.

To read more and for guidance on selecting a retailer go to


InFlow Logo

To apply for a new water main, please log in to our portal InFlow

Apply here

You will find our handy user guide for water services here

You can also access InFlow by copying this link and pasting into your browser:

If you experience any technical problems with InFlow, or you require more information, please get in touch by email: or call us on 0345 60 66 087, option 2.

Need help with your application or want further information?


Call: 0345 60 66 087 Option 2, then option 2 (8.30am to 4.30pm Monday to Thursday; 8.30am to 4.00pm Friday)


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Registered in England No. 2366656. Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire. PE29 6XU