We’re working to help prevent flooding in Gorleston
We’ve invested £4million in your community to prevent flooding
We know your local community has felt the impact of flooding caused by heavy rainfall. We understand flooding is both unpleasant and distressing - which is why we invest millions each year to reduce the risk of it happening across our region.
Flooding and drainage systems are often complicated issues with many different owners for parts of drainage network. That’s why it’s important we work together with Highways, local councils and even private owners, to help protect your community. Our role is to ensure our sewer network is running to the best of its ability to take excess water away as quickly as possible during extreme weather. And we know with a rapidly changing climate, instances of intense rainfall are likely to become more frequent.
Here’s what we’re doing
We’ve invested £4million in Gorleston to reduce the risk of sewer flooding to local homes and properties. We’ve already made modifications to the sewer network on Colomb Road, and installed new surface water gullies on the behalf of local Highways Team to improve the surface water drainage on Burgh Road.
We will also modify the sewer on the High Street, lay a new sewer on Burgh Road and build a new pumping station and storm overflow tank underneath Beccles Road. This will create additional capacity in our network to take water away when it rains heavily.
To ensure the safety of our workforce and the public, we will need the following traffic management in place:
Installation of a new storage tank and pumping station to hold foul and surface water in wet weather
Our normal working hours will be between 07:30 – 17:30, however there will be occasional night work, weekend work and extended hours. If you are affected by any out of hour working, we will liaise with you in advance.
To reduce the overall impact to the local community we will have a number of site teams working at the same time to minimise our overall time on site and disruption to the community.
You're closing my road, will I have access to my property?
Yes - access by foot and vehicle will always be maintained for residents, visitors and the emergency services from one end of the closure or the other. There may be occasions where you have to wait short periods while the team make it safe.
Will my sewerage service be affected?
No- there are no planned interruptions to your water or sewerage service. You can continue to use your tap and flush your loo as normal.
Has this work been delayed?
We have decided to push our work back on The High Street to September/October to ensure we do not cause any further disruption to the area during the holiday season, as we know this is an important time for your local economy.
We have encountered some issues at the site of the new storage tank and pumping station on Beccles Road North. Our initial attempts to install concrete piles had to be stopped when it was discovered the conditions were not right. So we have been carrying out additional ground preparatory works ready for the piling to begin on 14 March.
Only once the initial structure of the underground tank has been formed can we look to start the new Burgh Road sewer which will connect into it.
What is a tunnel boring machine?
A tunnel boring machine is a piece of equipment that will allow us to install a new sewer under Burgh Road, without having to dig it up. This means it will be a lot quicker and less disruptive to complete.
How does the tunnel machine work?
We recently exposed two locations on Burgh Road where the new sewer will be laid between. In May we will set up the machinery that will push each piece of the new sewer into place. To be able to push the pipes into place we will need equipment in place that will remove and recycle the material that comes out of the ground. An example of the machinery set up can be seen here and an illustration of the sewer construction can be found on the video above.
How can I get in touch?
Please get in touch, we’d love to hear from you!
This is our 24/7 customer services helpline on 03457 145 145 please quote reference Southwold sewer initiative
What can I do to help?
Around 80% of sewer blockages are avoidable and caused by items that should go in the bin. You can help us keep this new sewer in tip-top condition, by only flushing the 3P’s (that’s pee, poo and paper) down the toilet you’re not only helping stop sewers from getting blocked, but you’re helping protect the environment by stopping the overflow from ending up in rivers and the sea.
Our free Priority Service is available to households that need additional practical support. Tell us what you need. Or let us know about elderly or vulnerable relatives or friends living in our region who may need some help. Please call us on 03457 145 145 for more information on our Priority Service or find out more here.