Frozen pipe leaking

No-one wants a burst pipe. As emergencies go, they can be a real nuisance so it’s a good idea to put some thought into what you would do if you had a burst pipe in your home.

Burst or leaking pipes

If your pipes burst, try to minimise any damage by:

1. Turn off the water supply

Turn off the main stop tap – this could be the external stop tap located at your property boundary and/or the internal stop tap which should be in the cupboard under the kitchen sink or at the point where the service pipe comes into your home.

Drain the cold water system by turning on all your cold taps. 

Keep an eye on your ceilings. If water has been leaking for a while, there may be some damaged plaster waiting to fall. Make a hole in the ceiling to let water out if it starts to bulge.

2. Turn off water heating systems

Switch off your central heating, immersion heater and any other water heating systems. If the central heating uses solid fuel, let this die out. Once your water heating has shut down, turn on the hot taps to help drain the system.

3. Turn off the electrics

Don't touch any wet electrical fittings – lights, sockets or appliances. Switch off the electricity supply straight away and call an electrician.

4. Call a professional to repair the damage

Take a look at WaterSafe, the dedicated online search facility set up to help you to find qualified plumbing and heating professionals.