Tariff options

Events over the last few years have meant that many of us may be looking for ways to make money go further, and we understand that asking for help can be daunting. But our teams are here for you when you need it most. To help you stay on top of your bills, we offer a range of tariffs for household customers.

 

LITE Tariffs

These tariffs can offer up to 50% discount on your water bill.

Find out more, check your eligibility and apply here.

AquaCare Plus​

This tariff means you’ll pay a fixed charge, and a reduced rate on the water you use. 

Find out more here. You can also check your eligibility and apply. 

WaterSure

This tariff means you’ll pay a fixed charge, but nothing for water you use. 

Find out more here. You can also check your eligibility and apply.

We’re here for you when you need us…

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How to read your bill​

If you're struggling to make sense of your bill, we have an interactive example here. 

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Ways to pay your bill​

You can pay your bill in lots of different ways, choose the option that's right for you.

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Help paying your bill​

If you're finding it hard to pay your bill, or are looking for some guidance and advice, we're here to help.

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Tariff options​

We've got a range of personalised support options available - to help you stay on top of your bill.

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The story behind your bill​

More information about the essential work that your bill helps us to continue with every year.

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Our charges explained​

Up to date information about out water and sewerage charges.