AquaCare Plus

AquaCare Plus tariff is a tariff for metered homes where the occupants may be experiencing particular hardship.

The tariff has a higher fixed annual standing charge than our standard household tariff but charges less for the volume of water used.

Charges for 2019-20

AquaCare Plus Fixed charge per year Charge per cubic metre
Water supply £92.00 £0.7637
Sewerage services (including surface water drainage) £157.00 * £0.7198
Sewerage services (without surface water drainage) £120.00 * £0.7198


* includes a fixed charge of £30.00 to cover highway drainage.

Can I go onto this tariff?

Use the flow chart to help you see if the AquaCare Plus tariff is for you.

You could be eligible for the AquaCare Plus tariff if you or anyone living in the property receives one or more of the following benefits/tax credits:

  • Income Support
  • Income-based Jobseekers' Allowance
  • Income-related Employment and Support Allowance
  • Universal Credit 
  • Housing Benefit
  • Working Tax Credit
  • Child Tax Credit (except families in receipt of the family element only)
  • Pension Credit

Apply for AquaCare Plus

You can apply for this tariff online by completing the application form.

If you would like advice on how to complete this form please call us on 03457 91 91 55 between the hours of 8am and 8pm, Monday to Friday and 9am and 1pm on Saturday.


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Registered in England No. 2366656. Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire. PE29 6XU