• A meter reading and the date it was taken (this needs to be within the last 6 months)

All fields marked with (*) are mandatory

01 - Your details
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Your details

Meter reading details


Reading your meter is easy. You will have either a type 1, 2 or 3 as shown below. Please remember to include any leading zeros when taking your reading.

Note: All our water meters have been approved and tested by the manufacturers to ensure accuracy and reliability. If you think your meter is giving an inaccurate reading, we will gladly test it for you. If your meter is inaccurate we will replace it and adjust your bill accordingly. However, we will charge you for the test if the meter is shown to be accurate.

Confirmation check

Thanks for your request to switch to your meter.

We'll be in touch within 72 hours to confirm everything's been updated.