We know that your business depends upon a reliable supply of safe water and we work around the clock to monitor and maintain our water network, ensuring a constant supply. On the rare occasion there is an interruption to your supply, we have robust systems in place to get you up and running again with minimal disruption. We are the first water company whose business continuity plans have achieved formal recognition with the BS25999 certification in business continuity management.

We recommend that any business that is particularly dependent on a continuous water supply installs up to 24 hours storage on site. Interruptions very rarely exceed this time period. Installing water storage could even allow you to switch to a cheaper tariff.