Smart meters

Our upgraded meters save time, carbon and money.

We’re always looking for clever ways to save water. In the future, smart meters will help us find and fix leaks faster than ever before. 

Smart meter data helps to us understand household usage, and detect leaks on customers properties so that customers only pay for what they use and not a penny more. This is one of the reasons why we’re installing 1.1 million smart meters by 2025, giving you access to your usage and keeping you in control. Learn more about smart meters and the upgrade process.​
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Reducing the amount of water used, means we process less water, helping reduce carbon emissions. This upgraded metres also means we finding leaks faster on our networks, and reduce over demand across our region. Plus we can now collect meter reads more frequently and remotely which means less vans on our roads. ​
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Smart meters are just one of the ways we’re tackling leakage. Find out how we’re using the latest technology to lead the way in finding and fixing leaks.
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Using a smart meter means only paying for the water you use​
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We’ve been busy fitting meters in 90% of homes across the region. And by paying for what you use, households can typically save up to 15% - that’s nearly 30 litres per day – keeping your costs down and helping us to save water. Use our postcode checker to see when we’re upgrading meters in your area. ​
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Find out more about projects around our region.​