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Drinking water quality

Love Every Drop of your tap water!

Water that’s cleaned to the highest standard, delivered to millions of homes, and managed carefully to ensure it never runs out. It’s not an aspiration – it’s just how we do business, all day, every day. Whether it’s working with businesses or planning 50 years ahead, there’s a lot more goes into a glass of water than you think.

Read all about it!

Take a look below at what it takes to bring you world-class drinking water each and every day.

08 June 2011
Drinking Water Quality in 2010 (pdf, 3.53MB)
Describes how we ensure that the drinking water we supply is at the highest possible standard, and details ways in which customers can help to maintain this
02 June 2008
Drinking Water Quality Summary (pdf, 0.11MB)
Provides details of the quality of drinking water at our treatment works, storage points, and at our customers’ taps in 2007 and highlights our continued high compliance with regulatory requirements

We work to stringent regulations in the UK, and our key regulator the Drinking Water Inspectorate (DWI), closely monitors how we are doing! Each year, the Chief Inspector of the DWI publishes an independent report, 'Drinking Water 2009', on all the water companies in England and Wales. We’re proud to report that in 2009 our overall compliance with regulatory standards was 99.96 per cent

To find out about your drinking water, simply use our postcode check facility, and take a look for yourself at why you can Love Every Drop!

Reassuring mothers-to-be when they turn on their taps.

Drinking water is important to our nutrition at any time in our lives, particularly for those who are pregnant.

Find out more.