Replacing your pipes
Pipes under the road or pavements up to the boundary of your property are usually our responsibility. The pipe from the property boundary up to and including the internal plumbing is normally the responsibility of the property owner.
If you decide to replace the lead pipework to your property, we’ll replace our bit too. The diagram below explains where the responsibilities lie.
More help and information about replacing your lead pipework can be found in our Replacement Connection fact sheet. Alternatively, you can call our Connections Team on 0845 6066087.
Anglian Water has its own Approved Plumbers scheme called ‘aplus’ with several hundred reputable plumbers and underground installers across the Anglian region. Find details on our website www.anglianwater.co.uk/developers/plumbers or telephone our call centre on 08457 145 145.