water recycling

Anglian Water is throwing open the gates of its water recycling centres to explain the important process of treating around 900 million litres of sewage every day.

While children can follow the treatment trail and gather all the facts they need to earn a certificate in the science of sewage, adults can learn how the money they pay for their water services is being spent.

As well as tours of local water recycling centres visitors can also try their hand at managing the region’s water network in the Water Supply Challenge and get tips and free giveaways to help use water efficiently and help keep the region’s sewer pipes clear.

Susan Fennah, customer engagement manager from Anglian Water, said: “We have got plans for spending nearly £5 billion over the next five years on water supply and water recycling services, protecting the environment and preparing for challenges like growth and climate change. But for most people what we do is out of sight – it’s underground or behind closed gates.

“So we wanted to open up those gates and show people where their money goes – whilst also talking to them about our plans for the years to come.

“We know from our education team’s many school visits over the years that youngsters are fascinated by what happens when we flush our toilets – from the tiny bacteria we use to break down raw sewage, to the large scale engineering needed to recycle the waste water a city produces every day.

“With a tour of a water recycling site, activities and a team of experts on hand to answer any questions we hope these open days will be fun and informative for visitors of all ages – and will also give us the chance to talk to them about the service we provide and hear their views.”

Two years ago Anglian Water launched its biggest ever consultation with customers and stakeholders – called Discover, Discuss, Decide. An independent Customer Engagement Forum was set up to represent the interests of customers, businesses and the environment as we put together our business plan for the region for 2015 to 2020.

In total the views of more than 50,000 people informed our plans to invest in jobs and infrastructure, tackle flooding, protect the environment and maintain a high quality service. The road show open days are just one of the ways we aim to keep in touch with customers as we begin to implement those plans. More info is at www.anglianwater.co.uk/ourplan

The road show kicks off at Alton Water reservoir on Sunday August 23 from 12midday to 4pm with a packed day including live music, children’s arts and crafts, and a bouncy castle. Also on hand will be the Mad Science team who regularly go into schools in the region to demonstrate how our pipes work in a fun and engaging way.

It then heads to some of the region’s most important water recycling centres (WRCs) as well as Saltersford Water Treatment Works in Grantham . Limited spaces are available for tours so booking is essential – please visit www.anglianwater.co.uk/opendays to book a place on one of the following days.

• Chelmsford WRC on Saturday September 12th

• Pyewipe WRC in Grimsby on Saturday September 19th

• Leighton Linslade WRC in Leighton Buzzard on Saturday September 26th

• Whitlingham WRC in Norwich on September 26th

• Cambridge WRC on Saturday October 10th

• Saltersford Water Treatment Works, Grantham on Saturday October 10th

• Great Billing WRC on Saturday October 17th

Please note for health and safety reasons children must be over the age of eight to visit Pyewipe WRC, over ten at Saltersford and over six at all other sites.