Our Annual Integrated Report gives a full overview of our activity and performance over the year, ranging from how we’re delivering on our environmental and social Purpose to our progress on our Outcome Delivery Incentives and our financial performance.
You can view the full online version of the report here.
If you’re interested in particular areas of our activities and performance, you can read more about them via the links below.
In order to deliver the continuous service our customers expect, we must make that our business is designed to cope with disruptive events and the impacts of climate change, such as drought and flooding.
As a monopoly provider, we have a responsibility to make sure our charges and our profits are fair. Find out about how we finance our company, the charges customers pay and how we support those in need of extra help.
Our activities have a broad impact on the communities we serve. We act as a responsible citizen, taking consideration of the views of community members. Through our purpose, we are committed to bringing social prosperity to our region.