Household | Anglian Water Services

[{"alertId":"WaterSupplyIssues.41094","alertType":"IYA","alertStatus":"alert-warning","alertDescription":"Coronavirus- We're here to help","alertContent":"<p class=\"MsoNormal\">We know these are difficult and uncertain times. We want to reassure you we’re still here providing one of life’s essential services - keeping taps flowing, toilets flushing and drains draining.</p><p class=\"MsoNormal\">Our essential operational experts will continue to work safely, following the guidelines on social distancing and we will be limiting direct contact with customers unless it is an emergency. Please help us to prioritise those in urgent need by contacting us on our social media channels and managing your account online in <a href=\"https://my.anglianwater.co.uk/\" target=\"_blank\">MyAccount</a> or with our <a href=\"https://www.anglianwater.co.uk/account-and-bill/my-account/myaccount-app/\" target=\"_blank\">MyAccount app</a>.</p><p class=\"MsoNormal\">For those self-isolating from coronavirus due to an age or an underlying health condition or those identified as one of the high-risk groups we’d encourage you to join our <a href=\"https://www.anglianwater.co.uk/help-and-advice/extra-support/priority-services/\" target=\"_blank\">Priority Services Register</a>, part of our WaterCare service. You can find all the details on our website or contact us to find out more.</p><p class=\"MsoNormal\">We know many people are worrying about their finances right now and with the coronavirus it’s a worrying time for many. If you think you will have difficulty paying, please take a look at the extra care within our WaterCare service on our website and we will do what we can to help.</p><p class=\"MsoNormal\">For more information visit <a href=\"http://www.anglianwater.co.uk/coronavirus\">www.anglianwater.co.uk/coronavirus</a></p>","alertImgURl":null,"alertlinkURL":"https://inyourarea.digdat.co.uk/AnglianWater?id=WaterSupplyIssues.41094","alertLinkText":"Click here for more info about alerts in your area","subscriptionEndpointUrl":"/Subscribe","city":"Ashburn","postcode":"20149","alertTextColour":"#333333","alertbandColour":"#FBD130","lat":"39.0481","long":"-77.4728","regional":"True","distance":"0","extents":{"x1":"51.469925","y1":"-1.346800","x2":"53.758446","y2":"1.873737"},"incident":null}]

We’ll be here to keep your taps flowing and toilets flushing.

How we're supporting you

Don't create a monster in your pipes

Environmental pollution and sewer flooding of homes can be caused by unflushable items.

How to keep your pipes clear

How we're bringing environmental and social prosperity to the region we serve.

For customers who need a helping hand.

Find out how we can help

The MyAccount app is here

It's even easier to manage your account wherever you are.

Download the app

Welcome to Anglian Water

What would you like to do today? We're here to help you with anything you need – moving house, paying bills or extra support with leakage or flooding. Also find some top tips on easy ways to save drops!

Pay your bill online

Tell us you’re moving

Manage your account online

Apply for priority services

Deal with a burst pipe

In Your Area

Get the latest information on major repairs, reported leaks and planned work across our network.

We’re here to help

We’re on hand to help with any billing or service queries you might have, or you can live chat with us too!

Ask Amanda

How can we help you?

Billing and general enquiries

Register for MyAccount

Water supply and sewerage enquiries

Contact us

We care for our communities

Our priority is to create long-term value for our customers, the regional economy and the communities we serve while running the business in a sustainable and responsible way. Find out how we do this…

Future planning

The MyAccount app is here

It's even easier to manage your account wherever you are.

For when you need a helping hand

Our priority services can help

We’ve been recognised!

We’ve been named the UK’s best place to work by employer review site Glassdoor. Do you want to join our big proud team? Our employees are at the heart of our business helping to make every day great for our customers.

We love to help

Latest news and blogs

Find out what’s happening in your community with all the latest news and blogs

03 April 2020

Anglian Water submits Statement of Case to Competition and Markets Authority

Featured multi-region

27 March 2020

Stephen Billingham retires from Board of Anglian Water

Featured multi-region

22 March 2020

Anglian Water to close water parks to limit spread of coronavirus

Recreation multi-region

12 March 2020

Anglian Water sets out ambitious plans to adapt to climate change

Climate multi-region

10 March 2020

Peter Simpson becomes co-chair of key UK climate change group

Climate multi-region

10 March 2020

Anglian Water begins £1.9million investment into Norwich’s water network

Featured Norfolk

Let's connect!

We’re always out and about in the community sharing interesting stories, why not follow us socially and stay connected.

Communities across the region are looking out for each other during corona virus restrictions. If you're calling an older person to check up on them, or someone with health or mobility issues, check they are signed up to our Priority Service Register https://t.co/Ce85BMGADC https://t.co/cim6KQTPsi

Here's a message from our staff out working during lockdown. Please give it a share. Thank you to all the key workers out there keeping our region safe and supplied at this time. Have a great weekend everyone!

Our water towers will continue to supply our region come what may. It's #WaterTowerWednesday again and here is our most northerly tower, Burton Tower near Burton-upon-Stather in north Lincolnshire, taken by supply manager Mike Quinn. #watertower #lincolnshire #water