Today is Blue Monday, for some it is one of the lowest days of the year as the cold weather and the post Christmas bank balance start to bite. We know that sometimes people might need extra support. Some customers find it hard to keep up with their bills, while others might need practical everyday help. That’s where Lauraine and Steve in our Extra Care team can help. We understand that bills aren’t always the first thing on your mind. If you’re recovering from an illness, or going through other life changes affecting your finances, we want you to feel like you can talk to us about it. We can work out payment plans or switch you to a tariff that’s a better fit. As a first port of call, you can get in touch with the specially-trained staff in our Extra Care team on 0800 169 3630 so we can look at ways to help. Or our Extra Care Assessment is available, to help us understand your exact needs. Find out more or fill it in at anglianwater.co.uk/extra-care-assessment