Drinking water advice

Before it gets to your tap, your drinking water’s:


  • cleaned – dirt and debris is taken out
  • disinfected – harmful bacteria are removed
  • tested – ensuring your water passes the required standards.

However, sometimes water can get contaminated within your home. In this section, we give you some practical tips on how to keep your drinking water at its very best – sparkling clean and healthy.

Recovering drinking water supplies in buildings and networks after prolonged inactivity


The restrictions placed on business and people due to Coronavirus has left many premises either closed or with reduced staff. The pace of change meant that many drinking water systems may have been left stagnant over this period.


This note provides guidance to building owners, landlords and managers and to those who operate “Refill” schemes as to the steps necessary once access to buildings is permitted as to how to restore their drinking water systems.