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Message last updated - Saturday 19^th April 2025

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Message last updated - Saturday 19^th April 2025

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There’s lots of different types of flooding and it's not always us you need to speak to. Take a look through the information below to see who you need to call, as well as advice and support on flooding.

Advice

We have included all the information you need before, during and after a flood.

Sewer flooding in your home

Check for flooding in your area

Report a flood

Support after a flood

Reduce the risk

Keeping the sewers clear

Who to contact

Rivers

For high or overflowing rivers call the Environment Agency on 0800 80 70 60. You can also see a detailed view of the current flooding alerts on the Environment Agency’s dedicated flooding webpage.
For any small river, stream or ditch flooding please speak to your local flood authority or council. Here are all the contact details.

Roads

Contact the National Highways for any major road flooding, like motorways and dual carriageways.
Get in touch with your lead local flooding authority or council about any minor road flooding or blocked ditches. Find your local council here.
If you can see that a burst pipe has caused flooding, please report it to us online here or call our 24/7 support line on 03457 145 145.

Sewer flooding in your home or garden

You can report this type of flooding to our teams anytime by calling 03457 145 145 or going online. If you give us a call our team can take more details about the flood to help as quickly as we can.

Other types of flooding

For coastal flooding call the Environment Agency on 0800 80 70 60.
For flooding on farmland contact Internal Drainage Boards here.

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Advice