Flooding guidance

Flooding can be very stressful so it’s important you know who to contact and find the right information to help tackle the problem as quickly as possible.

 

The below guidance will help you find the right organisations to contact depending on the flood type and offer advice for what to do in the event of a flood, at a time when you need it the most.

Advice

We have included all the information you need before, during and after a flood.

Who to contact in a flood

Is the flooding coming from highway drains or major routes?
x
Is the flooding caused by a sewer?
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Is the flooding from a blocked drain/manhole, rising up through the ground or causing excess water on a road?
x
Is the flood coming from a main river or sea?
x
Is the flooding from a small river, stream or ditch?
x
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Who To Contact:

Contact National Highways

 

Further Information:

Report major road flooding here

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Who To Contact:

Contact Anglian Water

 

Further Information:

Report an issue or call us 03457 145 145

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Who To Contact:

Contact your lead local flooding authority.

*Normally your county council.

 

Further Information:

Details and links to all county councils can be found here

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Who To Contact:

Contact the Environment Agency

 

Further Information:

Call 0345 988 1188 or 0800 80 70 60

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Who To Contact:

Contact your local internal drainage board or lead local flooding authority

*Normally the county council.

 

Further Information:

Find your local internal drainage board

Details and links to all county councils can be found here