We now have the ability to carry out some of your appointments virtually. Using our new video technology called 'ResponsEye', your Anglian Water representative will be able to be present onsite without physically being there!

We are hoping to support you in this unprecedented time and beyond. Using ResponsEye means we can assist you moving onto the next stage of your construction in reduced time!

ResponsEye sends a one-time only, secure link to your mobile phone. Once you follow the link you have the option to start streaming live video to us, or to take live photographs. We’re able to pinpoint your exact location so that we can be sure we are advising on the correct site.

Have a look at our video which explains what to expect:

What to Expect - ResponsEye

We’re currently rolling this out across our departments but please speak to us about doing your next appointment using ResponsEye!


Call: 0345 60 66 087  (08:00 to 17:00 Monday to Friday)