We're continuously evolving and adapting our online services to make things quicker and simpler for you to manage your account.
That's why we've made improvements to My Account - our new online account service.
Your Account Your Way
Sign up for the new My Account online service and you’ll unlock a whole host of handy tools to make managing your bills and balances a breeze. You’ll just need your account number and postcode.
Some of the features include:

Getting your up-to-date balance
Paying your bills and downloading a copy

Seeing what you’ve paid and when
Checking your payment plan or setting one up

Submitting your meter readings
Keeping your contact details up to date

Telling us if you’re moving home
Getting alerts for what’s happening in your area

Asking for a call back or chatting to us live
Register
here for My Account.