water meter

Anglian Water plans to install around 11,000 new water meters in a £450,000 programme in towns and villages around Ipswich in the coming months as efforts continue to help customers save water and money.

Letters have been sent to thousands of households in and around Ipswich, Felixstowe, Needham Market, Stowmarket and Woodbridge to let customers know about the installation work, which began in late January.

Householders do not have to use the new meters, which are installed free of charge, and can continue to receive an unmeasured bill as before. Those who do decide to switch and try out their new meters will be able to switch back at anytime in the first two years – again free of charge.  

However, in areas where meters have already been installed, they have been shown on average to save £100 from a household’s annual water bill, as well as helping to reduce other energy bills.  

The meters are being installed as part of the biggest water efficiency drive the East of England has ever seen, with Anglian Water aiming to install 183,000 meters across the region between 2010 and 2015.  

Anglian Water aims to have 93 per cent of its customers region-wide choosing to pay for their water using a meter by the end of the decade, but has pledged not to make them compulsory.  

Antony Innes, from Anglian Water, said: “It may seem odd that a water company actually wants people to use less water and charge them less, but we are serious about it.  We don’t want customers to pay for a drop more than they use.  

“We already live in one of the driest regions of the country, but climate change and population growth is likely to stretch our water supplies further in future.  

“This is why we’re encouraging customers to switch to a water meter. They are a simple and very effective way of reducing the amount households use each day.  

“In fact water efficiency is something most of the 50,000 customers we consulted during our business planning process said they wanted to see more of.”  

With 76 per cent of Anglian Water customers already metered and paying for exactly what they use, the region is already tuning in to water efficiency.  

Antony added: “Millions of people in the region are already seeing the benefits, but many more could be saving money.  

“We want to help our customers make the most of the water they use and to see that water efficiency really makes a difference. That’s why we are encouraging people across the region to switch to a water meter and do what they can to reduce the amount of water they use.”  

Anyone with questions about the metering programme or who wants to get a meter fitted, can call Anglian Water’s meter installation team on 0845 850 5852.