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Switch to a water meter

Why switch to a meter?

  • It's free
  • You have greater control - the less water you use, the lower your bill
  • You could save on average £150. Find out how other customers have benefitted.

Is a meter right for me?

This depends on:

 

  • How much water you use
  • The number of people in your home
  • The condition of your internal pipework and applicances.

Our water use calculator can work out how much your annual metered bill would be if you switched.

Apply now

Apply online for a water meter. Once we've received your application, we'll be in touch to arrange a fitting and you'll then be on a metered tariff. At this time, we'll send you your final unmeasured water statement.

With our Switchback Guarantee if you decide within two years metering isn't for you; you can switch back to unmeasured charges.

 

More than 80% of our customers have a water meter and pay for what they use. Last year more than 30,000 households switched , giving them greater bill control and better water usage awareness.

 

To request a meter fitting

 

We'll then arrange a time to carry out a survey and find the best place to fit your meter.

 

If we can't find a suitable place, our plumber or member of our dig team will visit to prepare an area for the meter; if this happens, we'll make good the area once the ground has settled.

 

We'll let you know when your account has changed to metered-based charges and when you're likely to recieve your first bill. You'll also receive your closing unmeasured bill.

 

There's a meter already at my property

We'll let you know when your account changes to meter-based charges and when you're likely to recieve your first bill. You'll also receive your closing unmeasured bill.