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If you're interested in emergency insurance to take away the worry of unexpected problems and repair bills at your home, Anglian Water Direct through Homeserve can help.
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Managing your account online allows you to…
Pay your bills
Choose a way to pay your bill that’s convenient to you.
Check your usage
Find water saving tips and keep track of what you’re using.
Manage your details
Quickly update us with any changes to your personal information.
Submit meter readings
Keep your bills up to date and only pay for what you use.
Move home
Tell us of you're moving at a time that suits you.
Updates and alerts
Be the first to know about any service issues in your area.
What our customers say about managing their account online
“Wow what an app, so worth it, so easy to use and understand - well done”
An Anglian Water customer
Register in 3 easy steps
Account details
You’ll need your account number handy.
Login details
Set up your login and password and some security questions.
Check and confirm
You can then get access to manage your account straight away.
Our App puts everything you need in your pocket
Check your Anglian Water bills and payments and let us know if you’ve moved. You can scan meter readings and track your usage, set up or change a Direct Debit and much more, all with just a few simple taps.
FAQs
Anglian Water Direct provides home emergency assistance and domestic efficiency products to Anglian Water customers. For more information please see the Anglian Water direct page for information on how they work with our partner Homeserve.
If you don't already have an Anglian Water account, you can set one up online quickly and easily using our online form.
Once registered at your address with us, you can sign-up to manage a wide range of elements relating to your account online using MyAccount.
You'll be able to add extra properties, update your phone numbers, email address, mailing address, bank details and set your preferences for paperless billing. As well as setting up payment alerts.
If you need to change the name on your Anglian Water account you can Contact us to arrange this.
You can also download the MyAccount App onto you mobile or tablet to be able to access your account while on the move.
Your data should load after around 3 seconds, but could be longer dependant on your internet speed. If the information doesn't display try to reload the page. Alternatively you can try another browser. For optimal visualisation always make sure your browser is up to date.
Alternatively, you can download the MyAccount app through GooglePlay or the AppStore. Further information is on our MyAccount App page.
The app should update regularly if you have this setting enable, otherwise any issues viewing through the app could be down to this.
If there is still a problem please call us on 03457 919 155 or alternatively, if you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help. If someone is available to chat button will appear at the top of the chat box.
If you don't already have an Anglian Water account for your property, you can set one up online quickly and easily using our online form.
Once registered, you can sign-up to manage a wide range of elements relating to your account online using MyAccount.
You'll be able to add extra properties, update your phone numbers, email address, mailing address, bank details and set your preferences for paperless billing. As well as setting up payment alerts.
We have information on how you can download and use our MyAccount App.
If you need to change the name on your Anglian Water account, you can request to make this change using MyAccount once you are registered, however you can still contact us if you wish to.