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Message last updated - Tuesday 05th July 2022
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Message last updated - Tuesday 05th July 2022
Message last updated - Tuesday 05th July 2022
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Our core customer information document acts as our operating manual – it details what you can expect from us and what we’ll do to make amends if we fail to meet any of these service standards.
Some of our standards include:
Find all our promises in section 8 of the Core customer information document below.
If you’re unhappy with any element of our service, please tell us – we want to know and put things right for the future. Find out how to make a complaint here.
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