Pay my bill

There are many ways you can pay your water bill. To find the right one that works best for you take a look at the options below.

MyAccount

You can register for MyAccount online. Once you’ve registered online with us, you can view and pay your bills, check your balance, set up a Direct Debit, create or amend a payment plan and produce an up to date bill. Register here for MyAccount.

MyAccount App

Our MyAccount App is a quick and easy way to pay wherever you are. Find out how to download it here.

Direct Debit

Setting up a regular direct debit is simple, safe and convenient and allows you to spread the cost of your bill over the year rather than paying a lump sum. Alternatively, you can still pay in full following receipt of your bill via direct debit too. Register with MyAccount or call 03457 919 155 to set up an arrangement over the phone.

Internet Banking, BACS or CHAPS

To set this up, use the following details at your bank or building society when making a payment:

Our bank account number 90011916
Our sort code 20-43-71
Your nine digit account number on the front of your bill.

At Barclays Bank

Make payments at any branch of Barclays using the payment slips at the bottom of your bill or in your booklet, if you have one. Register for MyAccount, or call 03457 919 155 to set up an arrangement over the phone.

Paypoint or Payzone

You can make payments at a local shop with Paypoint or Payzone. There are also other options of how you can make payments from home including setting up a direct debit, via BACS transfer, over the phone on our automated line or online via MyAccount along with others detailed here. If you are struggling to pay. Find out how we can help you here.

Make payments at any Paypoint or Payzone outlet using the payment slips at the bottom of your bill or in your booklet, if you have one. Visit their websites to find your nearest outlet:

Paypoint

Payzone

Online or over the phone

Pay online or call our automated 24 hours line 03457 919 155 to pay by credit or debit card.

We accept all major debit and credit cards with the exception of American Express.

Post

Post your cheque and slip to:

Anglian Water Payment Centre, PO Box 4995, LANCING, BN11 9AQ.

Please make your cheque payable to Anglian Water, and write your account number on the back.

Please don’t send cash in the post and remember that your payment could take up to six days to reach us.

Post Office

You can also pay at any Post Office using the payment slip on your bill but they will charge you for this service. Payments can be made free of charge through our other payment channels, including Barclays, Paypoint or Payzone outlets.

There are other options of how you can make payments from home including setting up a direct debit, via BACS transfer, over the phone on our automated line or online via MyAccount along with others detailed here. If you are struggling to pay. Find out how we can help you here.

Payment plan

If you’d prefer to spread the cost of your bills you can do this in MyAccount. If you don’t have an account or you’d prefer to speak to us about other payment options, our team are available on WhatsApp and will be happy to help you. Start your chat here. If that’s not for you, there are other options here.

Cash office (Hartlepool area only)

You can pop into our cash office and make a payment by cheque, cash or card, as well as speak to someone about any queries.

We’re open 09:00-17:00 Monday to Friday (excluding Bank Holidays).

The address is:

Anglian Water, 3 Lancaster Road, Hartlepool, TS24 8LW.

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Ways to pay my bill