Pay my bill

There are many ways you can pay your water bill. To find the right one that works best for you, take a look at the options below. By registering for MyAccount online, you can log in at any time to view and pay your bills, check your balance, set up a Direct Debit, create or amend a payment plan and even produce an up-to-date bill.

Our MyAccount service helps unlock a whole host of handy tools to make managing your account a breeze

Login & start

Register to start

Manage your monthly direct debits

Log into your online account to manage your monthly direct debit amounts and payment date.

Make a card payment

Make a card payment in minutes online. You'll need your customer account number (which you can find on your latest bill).

Arrange a payment plan

You can set up a new payment plan or manage your existing one through your MyAccount online.

Internet Banking, BACS or CHAPS

To set this up, use the following details at your bank or building society when making a payment:

Our bank account number 90011916
Our sort code 20-43-71
Your nine digit account number on the front of your bill.

At Barclays Bank

Make payments at any branch of Barclays using the payment slips at the bottom of your bill or in your booklet, if you have one. Register for MyAccount, or call 03457 919 155 to set up an arrangement over the phone.

Paypoint or Payzone

You can make payments at a local shop with Paypoint or Payzone. There are also other options of how you can make payments from home including setting up a direct debit, via BACS transfer, over the phone on our automated line or online via MyAccount along with others detailed here. If you are struggling to pay. Find out how we can help you here.

Make payments at any Paypoint or Payzone outlet using the payment slips at the bottom of your bill or in your booklet, if you have one. Visit their websites to find your nearest outlet:

Paypoint

Payzone

Online or over the phone

Pay online or call our automated 24 hours line 03457 919 155 to pay by credit or debit card.

We accept all major debit and credit cards with the exception of American Express.

Post

Post your cheque and slip to:

Anglian Water Payment Centre, PO Box 4995, LANCING, BN11 9AQ.

Please make your cheque payable to Anglian Water, and write your account number on the back.

Please don’t send cash in the post and remember that your payment could take up to six days to reach us.

Post Office

You can also pay at any Post Office using the payment slip on your bill but they will charge you for this service. Payments can be made free of charge through our other payment channels, including Barclays, Paypoint or Payzone outlets.

There are other options of how you can make payments from home including setting up a direct debit, via BACS transfer, over the phone on our automated line or online via MyAccount along with others detailed here. If you are struggling to pay. Find out how we can help you here.

Cash office (Hartlepool area only)

You can pop into our cash office and make a payment by cheque, cash or card, as well as speak to someone about any queries.

We’re open 09:00-17:00 Monday to Friday (excluding Bank Holidays).

The address is:

Anglian Water, 3 Lancaster Road, Hartlepool, TS24 8LW.

{{selectedAlertBand.alertDescription}}

{{selectedAlertBand.alertDescription}}

{{selectedAlertBand.alertDescription}}

Ways to pay your bill

Manage your monthly direct debits

Make a card payment

Arrange a payment plan

Other ways you can pay your bill

Internet Banking, BACS or CHAPS

At Barclays Bank

Paypoint or Payzone

Online or over the phone

Post

Post Office

Cash office (Hartlepool area only)

Ways to pay your bill

Manage your monthly direct debits

​Make a card payment

Arrange a payment plan

Other ways you can pay your bill

Internet Banking, BACS or CHAPS

At Barclays Bank

Paypoint or Payzone

Online or over the phone

Post

Post Office

Cash office (Hartlepool area only)

Make a card payment