Skip to main content

{{alert.alertDescription}}

{{index+1}} / {{ alertBandDate.length}}

{{selectedAlertBand.alertDescription}}

{{selectedAlertBand.alertDescription}}

Message last updated - Tuesday 26^th January 2021

{{selectedAlertBand.incident.heading}}

{{selectedAlertBand.alertDescription}}

{{selectedAlertBand.alertDescription}}

Message last updated - Tuesday 26^th January 2021

{{selectedAlertBand.alertDescription}}

{{selectedAlertBand.alertDescription}}

Message last updated - Tuesday 26^th January 2021

{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}

For further updates subscribe

Please fill email id or phone number to subscribe

Subscribe about alert author content

Household
Business
Developing

News
FAQs
Contact us
En
- Select Your Language

{{ item.name }} {{ item.name }}
In Your Area

{{menu.name}}

{{menu.name}}

{{menu.name}}

{{menu.name}}

Back
- Household
  - Household
  - Account & Bill
  - Services
  - Help & Advice
  - In the Community
  - About Us
  - In Your Area
  - Switch to Business / Developing
    - Switch to Business / Developing
    - Household
      - Household
      - Account & Bill
      - Services
      - Help & Advice
      - In the Community
      - About Us
      - In Your Area
      - Switch to Business / Developing
      - News
      - FAQs
      - Contact us
      - My Account
      - En
        
        Translate Website
        
        Current Language
        
        En
    - Business
      - Business
      - Services
      - Help & Advice
      - Switch to Household / Developing
      - News
      - FAQs
      - Contact us
      - En
        
        Translate Website
        
        Current Language
        
        En
    - Developing
      - Developing
      - Planning & Capacity
      - Water Services
      - Drainage Services
      - Self-lay
      - NAVs
      - Help & Advice
      - Switch to Household / Business
      - News
      - FAQs
      - Contact us
      - En
        
        Translate Website
        
        Current Language
        
        En
  - News
  - FAQs
  - Contact us
  - My Account
  - En
    - Translate Website

[{"Steam":"Household","Selected":true,"ListofMenu":[{"name":"Account & Bill","anchorAttr":"href=\"/account-and-bill/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":true,"submenu":[{"name":"MyAccount","anchorAttr":"href=\"/account-and-bill/my-account/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"MyAccount app","anchorAttr":"href=\"/account-and-bill/my-account/myaccount-app/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Tariffs and charges","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Charges explained","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/charges-explained/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Standard rates","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/standard-rates/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Other charges","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/other-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"WaterSure","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/watersure/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Apply for WaterSure","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/watersure/apply-for-watersure/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"WaterSure eligibility","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/watersure/watersure-eligibility/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"AquaCare Plus","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/aquacare-plus/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Apply for AquaCare Plus","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/aquacare-plus/apply-for-aquacare-plus/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"AquaCare Plus eligibility","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/aquacare-plus/aquacare-plus-eligibility/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"LITE","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/lite/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"SoLow","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/solow/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Northstowe","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/northstowe-tariff/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Woods Meadow","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/woods-meadow/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Finningley","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/finningley/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Hartlepool Water","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/hartlepool-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Sewerage abatements","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/sewerage-abatements/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Surface water drainage","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/surface-water-drainage/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Apply for reduced standing charges","anchorAttr":"href=\"/account-and-bill/tariffs-and-charges/surface-water-drainage/reduced-standing-charges-apply/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Moving home","anchorAttr":"href=\"/account-and-bill/moving-home/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Landlords and letting agents","anchorAttr":"href=\"/account-and-bill/moving-home/landlords-and-letting-agents/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Tell us you're moving","anchorAttr":"href=\"/account-and-bill/moving-home/tell-us-you-are-moving/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Ways to pay my bill","anchorAttr":"href=\"/account-and-bill/pay-my-bill/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":true,"submenu":[{"name":"Set up a payment plan","anchorAttr":"href=\"/account-and-bill/pay-my-bill/set-up-a-payment-plan/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Pay by card","anchorAttr":"href=\"/account-and-bill/pay-my-bill/pay-by-card-form/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":true},{"name":"Set up a direct debit","anchorAttr":"href=\"/account-and-bill/pay-my-bill/set-up-a-direct-debit/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Provide a meter reading","anchorAttr":"href=\"/account-and-bill/provide-a-meter-reading/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"How to read your meter","anchorAttr":"href=\"/account-and-bill/provide-a-meter-reading/how-to-read-your-meter/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"High water use","anchorAttr":"href=\"/account-and-bill/provide-a-meter-reading/high-water-use/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Claim for a leakage allowance","anchorAttr":"href=\"/account-and-bill/provide-a-meter-reading/high-water-use/leakage-allowance-claim/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"FAQs","anchorAttr":"href=\"/account-and-bill/faqs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Services","anchorAttr":"href=\"/services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Water supply","anchorAttr":"href=\"/services/water-supply/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Pipework responsibility","anchorAttr":"href=\"/services/water-supply/pipework-responsibility/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Private water supply","anchorAttr":"href=\"/services/water-supply/private-water-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Leakage","anchorAttr":"href=\"/services/water-supply/leakage/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Report a leak","anchorAttr":"href=\"/services/water-supply/leakage/report-a-leak/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"How we fix leaks","anchorAttr":"href=\"/services/water-supply/leakage/how-we-repair-leaks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Pressure management","anchorAttr":"href=\"/services/water-supply/leakage/pressure-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Monitoring drinking water quality","anchorAttr":"href=\"/services/water-supply/monitoring-drinking-water-quality/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Water meters","anchorAttr":"href=\"/services/water-meters/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Apply for a water meter","anchorAttr":"href=\"/services/water-meters/apply-for-a-meter/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Switch to metered charges","anchorAttr":"href=\"/services/water-meters/switch-to-metered-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Upgraded meters","anchorAttr":"href=\"/services/water-meters/upgraded-meters/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Postcode checker","anchorAttr":"href=\"/services/water-meters/upgraded-meters/postcode-checker/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Book appointment","anchorAttr":"href=\"/services/water-meters/upgraded-meters/book-appointment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Sewers and drains","anchorAttr":"href=\"/services/sewers-and-drains/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Flooding","anchorAttr":"href=\"/services/sewers-and-drains/flooding/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Sewer responsibility","anchorAttr":"href=\"/services/sewers-and-drains/flooding/sewer-responsibility/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Keeping sewer pipes clear","anchorAttr":"href=\"/services/sewers-and-drains/keeping-sewer-pipes-clear/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Private pumping stations","anchorAttr":"href=\"/services/sewers-and-drains/private-pumping-stations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"/services/faqs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Help & Advice","anchorAttr":"href=\"/help-and-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Save water","anchorAttr":"href=\"/help-and-advice/save-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Water usage calculator","anchorAttr":"href=\"/help-and-advice/save-water/water-usage-calculator/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Water saving tips","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Water saving quiz","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/water-saving-quiz/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"In the garden","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/in-the-garden/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Order a garden kit","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/in-the-garden/order-a-garden-kit/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Inspirational gardens","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/in-the-garden/inspirational-gardens/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Use of chemicals in the garden","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/in-the-garden/use-of-chemicals-in-the-garden/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]},{"name":"Water saving home kit","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/water-saving-home-kit/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Order a water saving home kit","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/water-saving-home-kit/order-a-water-saving-home-kit/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Doing our bit","anchorAttr":"href=\"/help-and-advice/save-water/doing-our-bit/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Drinking water advice","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Where your water comes from","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/where-your-water-comes-from/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping water healthy","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/keeping-water-healthy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Self diagnosis","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/self-diagnosis/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Lead","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/lead/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Cloudy water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/cloudy-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Discoloured water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/discoloured-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Hard water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/hard-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Taste and smells","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/taste-and-smells/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Chlorine and disinfectant taste and smells","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/taste-and-smells/chlorine-and-disinfectant-taste-and-smells/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Bits, stains and slime","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/bits-stains-and-slime/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Fluoride","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/fluoride/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping fish","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/keeping-fish/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water softeners","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/water-softeners/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water quality fact sheets","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/water-quality-factsheets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Mains water flushing","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/mains-water-flushing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Plumbing","anchorAttr":"href=\"/help-and-advice/plumbing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Sewer connections","anchorAttr":"href=\"/help-and-advice/plumbing/sewer-connections/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Private treatment systems","anchorAttr":"href=\"/help-and-advice/plumbing/sewer-connections/private-treatment-systems/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Advice for boat owners","anchorAttr":"href=\"/help-and-advice/plumbing/sewer-connections/advice-for-boat-owners/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Regulations","anchorAttr":"href=\"/help-and-advice/plumbing/regulations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Apply for compliance","anchorAttr":"href=\"/help-and-advice/plumbing/regulations/apply-for-compliance/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Enforcement policy","anchorAttr":"href=\"/help-and-advice/plumbing/regulations/enforcement-policy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Find a plumber","anchorAttr":"href=\"/help-and-advice/plumbing/find-a-plumber/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Planning some plumbing work?","anchorAttr":"href=\"/help-and-advice/plumbing/planning-some-plumbing-work/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Weirs for storage cisterns","anchorAttr":"href=\"/help-and-advice/plumbing/planning-some-plumbing-work/weirs-for-storage-cisterns/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Burst and leaking pipes","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Stop tap","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/stop-tap/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Get ready for winter","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/get-ready-for-winter/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Before winter sets in","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/get-ready-for-winter/before-winter-sets-in/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Temperatures take a tumble","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/get-ready-for-winter/temperatures-take-a-tumble/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Frozen pipes","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/get-ready-for-winter/frozen-pipes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Water reuse","anchorAttr":"href=\"/help-and-advice/plumbing/water-reuse/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Checking for leaks","anchorAttr":"href=\"/help-and-advice/plumbing/checking-for-leaks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Fixing a leak","anchorAttr":"href=\"/help-and-advice/plumbing/fixing-a-leak/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Sewage flooding","anchorAttr":"href=\"/help-and-advice/sewage-flooding/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"WaterCare","anchorAttr":"href=\"/help-and-advice/water-care/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Priority Services Register","anchorAttr":"href=\"/help-and-advice/water-care/priority-services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Sign up for Priority Services","anchorAttr":"href=\"/help-and-advice/water-care/priority-services/sign-up-for-priority-services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Extra Care Support","anchorAttr":"href=\"/help-and-advice/water-care/extra-care-support/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Apply for Extra Care Support","anchorAttr":"href=\"/help-and-advice/water-care/extra-care-support/extra-care-assessment-form/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Bogus callers","anchorAttr":"href=\"/help-and-advice/water-care/bogus-caller/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Sign language interpreter","anchorAttr":"href=\"/help-and-advice/water-care/sign-language-interpreter/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Report an issue","anchorAttr":"href=\"/help-and-advice/report-an-issue/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Coronavirus","anchorAttr":"href=\"/help-and-advice/coronavirus/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Visiting your home","anchorAttr":"href=\"/help-and-advice/coronavirus/visiting-your-home/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"/help-and-advice/faqs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"In the Community","anchorAttr":"href=\"/in-the-community/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Schools","anchorAttr":"href=\"/in-the-community/schools/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Education centres","anchorAttr":"href=\"/in-the-community/schools/education-centres/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Book an education centre","anchorAttr":"href=\"/in-the-community/schools/education-centres/book-an-education-centre/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Environmental education centre","anchorAttr":"href=\"/in-the-community/schools/education-centres/environmental-education-centre/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Primary outreach","anchorAttr":"href=\"/in-the-community/schools/primary-outreach/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Book an outreach session","anchorAttr":"href=\"/in-the-community/schools/primary-outreach/book-an-outreach-session/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Secondary outreach","anchorAttr":"href=\"/in-the-community/schools/secondary-outreach/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Primary resources","anchorAttr":"href=\"/in-the-community/schools/primary-resources/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Eco schools","anchorAttr":"href=\"/in-the-community/schools/primary-resources/eco-schools/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Secondary resources","anchorAttr":"href=\"/in-the-community/schools/secondary-resources/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Greater Peterborough UTC","anchorAttr":"href=\"/in-the-community/schools/greater-peterborough-utc/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"College of West Anglia","anchorAttr":"href=\"/in-the-community/schools/college-of-west-anglia/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Learning at home","anchorAttr":"href=\"/in-the-community/schools/learning-at-home/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Protecting our environment","anchorAttr":"href=\"/in-the-community/protecting-our-environment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Managing water resources","anchorAttr":"href=\"/in-the-community/protecting-our-environment/managing-water-resources/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our water resources","anchorAttr":"href=\"/in-the-community/protecting-our-environment/managing-water-resources/our-water-resources/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Consumption survey","anchorAttr":"href=\"/in-the-community/protecting-our-environment/managing-water-resources/consumption-survey/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Our biodiversity work","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Osprey project","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/osprey-project/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Pool frog","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/pool-frog/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Nightingale project","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/nightingale-project/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Water for wildlife","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/water-for-wildlife/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"RiverCare and BeachCare","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/rivercare-and-beachcare/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Operational sites","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/operational-sites/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Flourishing environment fund","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/flourishing-environment-fund/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Invasive non-native species and biosecurity","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/invasive-non-native-species-and-biosecurity/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Natural capital","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-biodiversity-work/natural-capital/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Climate change","anchorAttr":"href=\"/in-the-community/protecting-our-environment/climate-change/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Carbon management","anchorAttr":"href=\"/in-the-community/protecting-our-environment/climate-change/carbon-management/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"The routemap to net zero carbon","anchorAttr":"href=\"/in-the-community/protecting-our-environment/climate-change/carbon-management/the-routemap-to-net-zero-carbon/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]},{"name":"Adapting to climate change","anchorAttr":"href=\"/in-the-community/protecting-our-environment/climate-change/adapting-to-climate-change/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Renewable energy","anchorAttr":"href=\"/in-the-community/protecting-our-environment/climate-change/renewable-energy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Solar energy","anchorAttr":"href=\"/in-the-community/protecting-our-environment/climate-change/renewable-energy/solar-energy/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Solar energy at Empingham","anchorAttr":"href=\"/in-the-community/protecting-our-environment/climate-change/renewable-energy/solar-energy-at-empingham/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Solar energy at Grafham Water","anchorAttr":"href=\"/in-the-community/protecting-our-environment/climate-change/renewable-energy/solar-energy-at-grafham-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Why Keep It Clear","anchorAttr":"href=\"/in-the-community/protecting-our-environment/why-keep-it-clear/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Free products","anchorAttr":"href=\"/in-the-community/protecting-our-environment/why-keep-it-clear/free-products/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Order Keep it Clear products","anchorAttr":"href=\"/in-the-community/protecting-our-environment/why-keep-it-clear/free-products/keep-it-clear/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]},{"name":"Periodic calculator","anchorAttr":"href=\"/in-the-community/protecting-our-environment/why-keep-it-clear/periodic-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Caring for our coastline","anchorAttr":"href=\"/in-the-community/protecting-our-environment/caring-for-our-coastline/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Doing our bit","anchorAttr":"href=\"/in-the-community/protecting-our-environment/caring-for-our-coastline/doing-our-bit/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Aerial surveys","anchorAttr":"href=\"/in-the-community/protecting-our-environment/caring-for-our-coastline/doing-our-bit/aerial-surveys/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"BeachCare","anchorAttr":"href=\"/in-the-community/protecting-our-environment/caring-for-our-coastline/doing-our-bit/beachcare/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Blue crabs","anchorAttr":"href=\"/in-the-community/protecting-our-environment/caring-for-our-coastline/doing-our-bit/blue-crabs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Misconnections","anchorAttr":"href=\"/in-the-community/protecting-our-environment/caring-for-our-coastline/doing-our-bit/misconnections/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Water sampling","anchorAttr":"href=\"/in-the-community/protecting-our-environment/caring-for-our-coastline/doing-our-bit/water-sampling/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]},{"name":"Bathing water performance and awards","anchorAttr":"href=\"/in-the-community/protecting-our-environment/caring-for-our-coastline/bathing-water-performance-and-awards/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Meet the team","anchorAttr":"href=\"/in-the-community/protecting-our-environment/caring-for-our-coastline/meet-the-team/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Pollution prevention","anchorAttr":"href=\"/in-the-community/protecting-our-environment/pollution-prevention/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Catchment management","anchorAttr":"href=\"/in-the-community/protecting-our-environment/catchment-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our vision and plan","anchorAttr":"href=\"/in-the-community/protecting-our-environment/catchment-management/our-vision-and-plan/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Working together","anchorAttr":"href=\"/in-the-community/protecting-our-environment/catchment-management/working-together/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Surface water management","anchorAttr":"href=\"/in-the-community/protecting-our-environment/surface-water-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our plastics pledge","anchorAttr":"href=\"/in-the-community/protecting-our-environment/our-plastics-pledge/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Charity partnerships","anchorAttr":"href=\"/in-the-community/charity-work/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"About WaterAid","anchorAttr":"href=\"/in-the-community/charity-work/about-wateraid/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Supporting WaterAid","anchorAttr":"href=\"/in-the-community/charity-work/supporting-wateraid/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Raising awareness","anchorAttr":"href=\"/in-the-community/charity-work/raising-awareness/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Positive Difference Fund","anchorAttr":"href=\"/in-the-community/charity-work/positive-difference-fund/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Supporting carers","anchorAttr":"href=\"/in-the-community/charity-work/carers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Daniel's story","anchorAttr":"href=\"/in-the-community/charity-work/carers/carers-first-case-study-daniel/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Carla's story","anchorAttr":"href=\"/in-the-community/charity-work/carers/carers-first-case-study-carla/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Sandy's story","anchorAttr":"href=\"/in-the-community/charity-work/carers/carers-first-case-study-sandy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Community volunteering","anchorAttr":"href=\"/in-the-community/community-volunteering/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Community talks","anchorAttr":"href=\"/in-the-community/community-talks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Wisbech regeneration","anchorAttr":"href=\"/in-the-community/wisbech-regeneration/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Future Fenland project","anchorAttr":"href=\"/in-the-community/wisbech-regeneration/future-fenland-project/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Leisure","anchorAttr":"href=\"/in-the-community/leisure/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"About Us","anchorAttr":"href=\"/about-us/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Who we are","anchorAttr":"href=\"/about-us/who-we-are/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Group structure","anchorAttr":"href=\"/about-us/who-we-are/group-structure/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our board","anchorAttr":"href=\"/about-us/who-we-are/group-structure/our-board/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"What we do","anchorAttr":"href=\"/about-us/who-we-are/what-we-do/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our charges","anchorAttr":"href=\"/about-us/who-we-are/what-we-do/our-charges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Recognition","anchorAttr":"href=\"/about-us/who-we-are/recognition/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Responsible Business of the Year","anchorAttr":"href=\"/about-us/who-we-are/recognition/responsible-business-of-the-year/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Investors","anchorAttr":"href=\"/about-us/who-we-are/investors/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Regulators","anchorAttr":"href=\"/about-us/who-we-are/regulators/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Governance","anchorAttr":"href=\"/about-us/who-we-are/governance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Terms of reference","anchorAttr":"href=\"/about-us/who-we-are/governance/terms-of-reference/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Terms of appointment","anchorAttr":"href=\"/about-us/who-we-are/governance/terms-of-appointment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Our suppliers","anchorAttr":"href=\"/about-us/who-we-are/our-suppliers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Water Innovation Network","anchorAttr":"href=\"/about-us/who-we-are/our-suppliers/water-innovation-network/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Project partners","anchorAttr":"href=\"/about-us/who-we-are/our-suppliers/project-partners/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"@one magazine","anchorAttr":"href=\"/about-us/who-we-are/our-suppliers/project-partners/one-magazine/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]},{"name":"Doing business with others","anchorAttr":"href=\"/about-us/who-we-are/our-suppliers/doing-business-with-others/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Sustainability","anchorAttr":"href=\"/about-us/who-we-are/sustainability/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Managing sustainability","anchorAttr":"href=\"/about-us/who-we-are/sustainability/managing-sustainability/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Love Every Drop","anchorAttr":"href=\"/about-us/who-we-are/sustainability/love-every-drop/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Our 10 customer outcomes","anchorAttr":"href=\"/about-us/who-we-are/sustainability/our-10-customer-outcomes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Our 12 ambitious business goals","anchorAttr":"href=\"/about-us/who-we-are/sustainability/our-12-ambitious-business-goals/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Our progress","anchorAttr":"href=\"/about-us/who-we-are/sustainability/our-progress/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Management systems","anchorAttr":"href=\"/about-us/who-we-are/management-systems/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our Purpose","anchorAttr":"href=\"/about-us/our-purpose/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Environmental, social and corporate governance","anchorAttr":"href=\"/about-us/our-purpose/environmental-social-and-corporate-governance/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Our Values","anchorAttr":"href=\"/about-us/our-purpose/our-values/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our business model","anchorAttr":"href=\"/about-us/our-purpose/our-business-model/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our reports","anchorAttr":"href=\"/about-us/our-reports/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Annual integrated report","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Outcome performance history","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/outcome-performance-history/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"ODI performance payments","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/outcome-performance-history/odi-performance-payments/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]},{"name":"Outcome performance 2020","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/outcome-performance-2020/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"A smaller footprint","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/a-smaller-footprint/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"A flourishing environment","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/a-flourishing-environment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Resilient business","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/resilient-business/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Investing for tomorrow","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/investing-for-tomorrow/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Safe, clean water","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/safe-clean-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Delighted customers","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/delighted-customers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Fair charges, fair returns","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/fair-charges-fair-returns/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Our people, happier, healthier, safer","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/our-people-happier-healthier-safer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Positive impact on communities","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/positive-impact-on-communities/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Case studies","anchorAttr":"href=\"/about-us/our-reports/annual-integrated-report/case-studies/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Reports search","anchorAttr":"href=\"/about-us/our-reports/reports-search/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our strategies and plans","anchorAttr":"href=\"/about-us/our-strategies-and-plans/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Future challenges","anchorAttr":"href=\"/about-us/our-strategies-and-plans/future-challenges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"A right to water","anchorAttr":"href=\"/about-us/our-strategies-and-plans/future-challenges/a-right-to-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Water allocation through effective water trading","anchorAttr":"href=\"/about-us/our-strategies-and-plans/future-challenges/water-allocation-through-effective-water-trading/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Trading theory for practice","anchorAttr":"href=\"/about-us/our-strategies-and-plans/future-challenges/trading-theory-for-practice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Markets, water shares and drought - lessons from Australia","anchorAttr":"href=\"/about-us/our-strategies-and-plans/future-challenges/markets-water-shares-and-drought---lessons-from-australia/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Strategic direction statement","anchorAttr":"href=\"/about-us/our-strategies-and-plans/future-challenges/strategic-direction-statement/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Customer engagement forum","anchorAttr":"href=\"/about-us/our-strategies-and-plans/customer-engagement-forum/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Minutes from panel meetings","anchorAttr":"href=\"/about-us/our-strategies-and-plans/customer-engagement-forum/minutes-from-panel-meetings/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Our Plan 2015 to 2020","anchorAttr":"href=\"/about-us/our-strategies-and-plans/2015-to-2020/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our Plan 2020 to 2025","anchorAttr":"href=\"/about-us/our-strategies-and-plans/2020-2025/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Initial Assessment of Plans","anchorAttr":"href=\"/about-us/our-strategies-and-plans/2020-2025/initial-assessment-of-plans/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"PR14 reconciliation July 2019","anchorAttr":"href=\"/about-us/our-strategies-and-plans/2020-2025/pr14-reconciliation-july-2019/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Draft Determination","anchorAttr":"href=\"/about-us/our-strategies-and-plans/2020-2025/draft-determination/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Assessing our progress","anchorAttr":"href=\"/about-us/our-strategies-and-plans/assessing-our-progress/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Drought plan","anchorAttr":"href=\"/about-us/our-strategies-and-plans/drought-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water resources management plan","anchorAttr":"href=\"/about-us/our-strategies-and-plans/water-resources-management-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Water resources market information","anchorAttr":"href=\"/about-us/our-strategies-and-plans/water-resources-management-plan/water-resources-market-information/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Tables and zones","anchorAttr":"href=\"/about-us/our-strategies-and-plans/water-resources-management-plan/water-resources-market-information/tables-and-zones/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Water recycling long term plan","anchorAttr":"href=\"/about-us/our-strategies-and-plans/water-recycling-long-term-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Drainage and wastewater management plan","anchorAttr":"href=\"/about-us/our-strategies-and-plans/drainage-and-wastewater-management-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Green recovery plan","anchorAttr":"href=\"/about-us/our-strategies-and-plans/green-recovery-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"New water pipelines","anchorAttr":"href=\"/about-us/our-strategies-and-plans/new-water-pipelines/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Lincoln to Grantham pipeline","anchorAttr":"href=\"/about-us/our-strategies-and-plans/new-water-pipelines/lincoln-to-ancaster-pipeline/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Core customer information","anchorAttr":"href=\"/about-us/core-customer-information/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Unresolved complaints","anchorAttr":"href=\"/about-us/core-customer-information/unresolved-complaints/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Legal","anchorAttr":"href=\"/about-us/legal/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Data sharing","anchorAttr":"href=\"/about-us/legal/data-sharing/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Information requests","anchorAttr":"href=\"/about-us/legal/data-sharing/information-requests/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Environmental information requests","anchorAttr":"href=\"/about-us/legal/data-sharing/environmental-information-requests/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Privacy notice","anchorAttr":"href=\"/about-us/legal/privacy-notice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Media","anchorAttr":"href=\"/about-us/media/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Fast facts","anchorAttr":"href=\"/about-us/media/fast-facts/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"External Engagement","anchorAttr":"href=\"/about-us/externalengagement/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Public Affairs","anchorAttr":"href=\"/about-us/externalengagement/publicaffairs/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Public Policy Archive - 2018 and earlier","anchorAttr":"href=\"/about-us/externalengagement/publicaffairs/public-policy-archive-2018-and-earlier/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Public Policy Archive - 2019","anchorAttr":"href=\"/about-us/externalengagement/publicaffairs/PPA19/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Strategic Growth and Infrastructure","anchorAttr":"href=\"/about-us/externalengagement/SGI/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"SuDS Design and Construction Guidance","anchorAttr":"href=\"/about-us/externalengagement/SGI/suds-design-and-construction-guidance/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Regional Engagement","anchorAttr":"href=\"/about-us/externalengagement/regionalengagement/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"What do our stakeholders say?","anchorAttr":"href=\"/about-us/externalengagement/regionalengagement/what-do-our-stakeholders-say/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"FAQs","anchorAttr":"href=\"/about-us/faqs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]},{"Steam":"Business","Selected":false,"ListofMenu":[{"name":"Services","anchorAttr":"href=\"/business/services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Switching supplier","anchorAttr":"href=\"/business/services/switching-supplier/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Final effluent","anchorAttr":"href=\"/business/services/final-effluent/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Final effluent application form","anchorAttr":"href=\"/business/services/final-effluent/final-effluent-application-form/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Trade effluent","anchorAttr":"href=\"/business/services/trade-effluent/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Domestic waste discharge licence","anchorAttr":"href=\"/business/services/domestic-waste-discharge-licence/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Help & Advice","anchorAttr":"href=\"/business/help-and-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Water fittings regulations","anchorAttr":"href=\"/business/help-and-advice/water-fittings-regulations/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Reduced pressure zone valves","anchorAttr":"href=\"/business/help-and-advice/water-fittings-regulations/reduced-pressure-zone-valves/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Working with farmers","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Meet the team","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/meet-the-team/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Slug it Out","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/slug-it-out/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our projects","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Drip trays","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/drip-trays/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Drain testing","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/drain-testing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Catchment scale soil sampling","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/catchment-scale-soil-sampling/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Weather stations","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/weather-stations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Re-opening of Winterton Water Treatment Works","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/re-opening-of-winterton-water-treatment-works/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Methods to reduce risk of spills","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/methods-to-reduce-risk-of-spills/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Clopyralid survey","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/clopyralid-survey/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Soil health monitoring in North Lincolnshire","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/soil-health-monitoring-in-north-lincolnshire/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Amenity, Equine and Garden","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/amenity-equine-and-garden/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"FAQs","anchorAttr":"href=\"/business/help-and-advice/faqs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]},{"Steam":"Developing","Selected":false,"ListofMenu":[{"name":"Planning & Capacity","anchorAttr":"href=\"/developing/planning--capacity/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Planning and Capacity","anchorAttr":"href=\"/developing/planning--capacity/planning-and-capacity/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Planning services","anchorAttr":"href=\"/developing/planning--capacity/planning-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Asset encroachment","anchorAttr":"href=\"/developing/planning--capacity/asset-encroachment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Water Services","anchorAttr":"href=\"/developing/water-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Water connections","anchorAttr":"href=\"/developing/water-services/water-connections/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"New water connections","anchorAttr":"href=\"/developing/water-services/water-connections/new-connection/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Before you apply for your water connection","anchorAttr":"href=\"/developing/water-services/water-connections/new-connection/before-you-apply-for-your-water-connection/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Water connection timescales","anchorAttr":"href=\"/developing/water-services/water-connections/new-connection/timescales/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Replacement water connection","anchorAttr":"href=\"/developing/water-services/water-connections/replacement-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Field supply","anchorAttr":"href=\"/developing/water-services/water-connections/field-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Temporary Building Supply","anchorAttr":"href=\"/developing/water-services/water-connections/temporary-building-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water connection calculator","anchorAttr":"href=\"/developing/water-services/water-connections/water-connnection-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our charges","anchorAttr":"href=\"/developing/water-services/water-connections/services-and-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"DART","anchorAttr":"href=\"/developing/water-services/water-connections/services-and-charges/dart/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Mains engineering","anchorAttr":"href=\"/developing/water-services/new-water-mains/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Codes for Adoption","anchorAttr":"href=\"/developing/water-services/new-water-mains/codes-for-adoption/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Our services & fees","anchorAttr":"href=\"/developing/water-services/new-water-mains/services-and-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"DART","anchorAttr":"href=\"/developing/water-services/new-water-mains/services-and-charges/dart/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Water main diversion","anchorAttr":"href=\"/developing/water-services/water-mains-diversion/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Locating our assets","anchorAttr":"href=\"/developing/water-services/locating-our-assets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Contaminated land","anchorAttr":"href=\"/developing/water-services/contaminated-land/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Fire guidance","anchorAttr":"href=\"/developing/water-services/fire-guidance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Approved plumber / contractor","anchorAttr":"href=\"/developing/water-services/approved-plumbers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Approved sectored contractor","anchorAttr":"href=\"/developing/water-services/approved-plumbers/approved-sectored-contractor/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"APLUS approved plumbers","anchorAttr":"href=\"/developing/water-services/approved-plumbers/aplus-approved-plumbers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Water fittings regulations","anchorAttr":"href=\"/developing/water-services/water-fittings-regulations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Water reuse and solar hot water systems","anchorAttr":"href=\"/developing/water-services/water-fittings-regulations/water-reuse-and-solar-hot-water-systems/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]}]},{"name":"Drainage Services","anchorAttr":"href=\"/developing/drainage-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Connect to the sewer network","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Methods of direct sewer connections","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/sewer-connection-methods/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"First time sewerage system - S101A","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/first-time-sewerage-system---s101a/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our services & fees","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/services-and-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Building over or near a public sewer","anchorAttr":"href=\"/developing/drainage-services/building-over-or-near-our-assets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Diverting a public sewer","anchorAttr":"href=\"/developing/drainage-services/diverting-a-public-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Designing a public sewer","anchorAttr":"href=\"/developing/drainage-services/designing-a-public-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Requisition of a public sewer","anchorAttr":"href=\"/developing/drainage-services/requisition-of-a-public-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Sewer adoptions","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Codes for Adoption Webinar","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/webinar/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Guidance on Deeds","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/guidance-on-deeds/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Land Registry Plans","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/land-registry-plans/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Legal fees","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/legal-fees/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Locating our assets","anchorAttr":"href=\"/developing/drainage-services/locating-our-assets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Sustainable drainage systems","anchorAttr":"href=\"/developing/drainage-services/sustainable-drainage-systems/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Surface water policy","anchorAttr":"href=\"/developing/drainage-services/sustainable-drainage-systems/surface-water-policy/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Sewerage contractor search","anchorAttr":"href=\"/developing/drainage-services/sewerage-contractor-search/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Register as a sewerage contractor","anchorAttr":"href=\"/developing/drainage-services/sewerage-contractor-search/register-as-a-sewerage-contractor/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Legal & Telemetry","anchorAttr":"href=\"/developing/drainage-services/legal-agreements/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Ten steps to telemetry","anchorAttr":"href=\"/developing/drainage-services/legal-agreements/telemetry/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]}]},{"name":"Self-lay","anchorAttr":"href=\"/developing/self-lay/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Self-lay","anchorAttr":"href=\"/developing/self-lay/self-lay/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Codes for Adoption","anchorAttr":"href=\"/developing/self-lay/codes-for-adoption/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Engagement event","anchorAttr":"href=\"/developing/self-lay/codes-for-adoption/engagement-event/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Self-lay meter fits","anchorAttr":"href=\"/developing/self-lay/self-lay-meter-fits/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"NAVs","anchorAttr":"href=\"/developing/new-appointments--variations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"New appointments and variations (NAVs)","anchorAttr":"href=\"/developing/new-appointments--variations/new-appointments-and-variations2/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false}]},{"name":"Help & Advice","anchorAttr":"href=\"/developing/help-and-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"What are you planning?","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Building a new home","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/building-a-new-home/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Home renovations","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/home-renovations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Replacing my existing water supply","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/replacing-my-existing-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Developing a new non-household site","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/developing-a-new-non-household-site/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Developing a new apartment block","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/developing-a-new-apartment-block/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Developing a new residential site","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/developing-a-new-site/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our charges","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"DART","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/dart/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Water connection calculator","anchorAttr":"href=\"/developing/help-and-advice/water-connnection-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"ResponsEye","anchorAttr":"href=\"/developing/help-and-advice/responseye/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Standpipe hire","anchorAttr":"href=\"/developing/help-and-advice/standpipe-hire/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Our performance","anchorAttr":"href=\"/developing/help-and-advice/our-performance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Contact Development Services","anchorAttr":"href=\"/developing/help-and-advice/development-services-contacts/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Contact form","anchorAttr":"href=\"/developing/help-and-advice/development-services-contacts/contact-us/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"/developing/help-and-advice/faqs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]}]

Home
Account & Bill
Ways to pay my bill
Pay by card

Pay by card

Terms of use
Privacy Notice
Modern Slavery
Accessibility
Sitemap
Cookie Settings

Copyright © 2019 Anglian Water Services Limited. All rights reserved

Registered in England No. 2366656.

Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire. PE29 6XU

Copyright © 2019 Anglian Water Services Limited. All rights reserved

Registered in England No. 2366656.

Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire. PE29 6XU

Looks like you’re using an unsupported browser.

In order to use the latest features on our website,

you’ll need to upgrade your browser to the latest version.

Thank you