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If your home’s on a meter, you’re finding it difficult to pay your bill and you need to use large amounts of water, then our WaterSure tariff could be for you.


It has a higher fixed rate than our standard tariff, but there’s no charge for the water you use.


Charges for 2019-20

*includes a fixed charge of £30 to cover highway drainage.

Can I go onto this tariff?

Our eligibility calculator can help you see if WaterSure’s right for you.

Apply for WaterSure

Complete the online application here. If you’d like some help completing this form, call 03457 919 155. Our lines are open from 8am to 8pm, Monday to Friday, 8am to 4pm on Saturday and 10am to 4pm on Sunday.