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Pre-development services

Our pre-development service provides developers with feasible water and drainage solutions.


The pre-planning report can be submitted to the Local Planning Authority in support of a planning application. This is typically used to support applications of 10 or more dwellings.


To access our Pre-planning services please login to InFlow, our new customer portal.

If you have previously submitted a pre-planning enquiry via our old customer portal, 'GEMs', and would like to view the report, please log into GEMs here. Please note: GEMs is 'read only' and all new Pre-planning enquiries should be submitted via InFlow.

Charges valid from 1 April 2019

The charges above for the pre-planning service are inclusive of VAT. Cost and timescale for additional modelling work or a detailed appraisal is available upon request.



Once we've received your pre-planning application, we do our very best to provide you with a site specific report within 15 working days. The report is then valid for 12 months.


What's included?

Depending on your type of enquiry we will carry out an assessment which looks at a whole host of things; including carrying out checks and connection points for both water and used water; provide asset and easement information and detail reinforcement work if required.


Need help with your application or want further information?


Call: 0345 60 66 087 Option 1 (08:00 to 17:00 Monday to Friday)