Our pre-planning service provides developers with feasible water and drainage solutions.
The pre-planning report can be submitted to the Local Planning Authority in support of a planning application. This is typically used to support applications of 10 or more dwellings.
To access our Pre-planning services please login to InFlow, our new customer portal.
If you have previously submitted a pre-planning enquiry via our old customer portal, 'GEMs', and would like to view the report, please log into GEMs here. Please note: GEMs is 'read only' and all new Pre-planning enquiries should be submitted via InFlow.
Once we've received your pre-planning application, we do our very best to provide you with a site specific report within 15 working days. The report is then valid for 12 months.
Depending on your type of enquiry we will carry out an assessment which looks at a whole host of things; including carrying out checks and connection points for both water and used water; provide asset and easement information and detail reinforcement work if required.
Need help with your application or want further information?
Call: 0345 60 66 087 Option 1 (8.30am to 4.30pm Monday to Thursday; 8.30am to 4.00pm Friday).