Our charges

Our charges for 2022-2023 are published in the document list below.

Our developer charging arrangements consultation for 2022-2023 is published here.  


For all our services, payments can be made:

  • via our portal InFlow
  • by phone using your credit/debit card - call us on 0345 60 66 087, Option 3, option 2 (08:00 to 17:00 Monday to Friday)
  • internet banking/BACS/CHAPS
  • by cheque.

If paying by phone, please have your InFlow application number ready as a reference.


If paying by cheque, please make payable to 'Anglian Water Services Ltd', please include your remittance advice and write the InFlow application number(s) on the back of the cheque and post to Anglian Water Services Ltd, DS Income Team, PO Box 495, Huntingdon PE29 6YY. 

If paying by BACS/CHAPS, please quote your InFlow application number as the reference number. Our account details are:

Account number: 10276367
Sort code: 20-43-71


Cost advice for new or replacement water connections and self-lay services from 1st April 2022 will be valid for a period of 6 months.


Where cost advice for new or replacements water connections was issued before the 1st April 2022, they will have a validity period of 3 months.


All new mains requisition, mains diversions and self-lay terms and agreements issued from 1st April 2022 will be valid for 6 months


Our VAT number is: 514060002


New VAT Domestic Reverse Charge

HM Revenue & Customs (HMRC) plan to introduce a new requirement on 1 March 2021 which affects supplies of construction services made between construction businesses which is called the domestic reverse charge for construction services.

However, HMRC has accepted that this new requirement does not apply to our new connection charging arrangements because the income relates to alterations to Anglian Water’s networks, which are used to provide clean and wastewater services to our customers.

Consequently our quotations and invoices for charges will remain subject to VAT, when applicable, in the normal manner and do not fall within the scope of the reverse charge arrangements.

Further information is contained within Section 18 of HMRC’s online technical manual which is available on the HMRC website.


Documents in relation to our stakeholder consultations in how we enact Ofwat's new charging rules are available to view below.

Charging Other Incumbent Water Companies