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Message last updated - Friday 05th December 2025
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Message last updated - Friday 05th December 2025
Message last updated - Friday 05th December 2025
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Due to the introduction of Non-Household Retail Competition in the water industry in April 2017, Non-Household Customers are advised to contact their Retailer regarding any billing or account queries.
If you have not yet chosen a retailer, Open Water has more information on the retailers available.
For more information about the changes to the non-household water industry please visit the Open Water website.
Information for Retailers wishing to access wholesale services within the Anglian Water and Hartlepool Water regions, can be found by visiting our Wholesale Services website.