{{selectedAlertBand.alertDescription}}
{{selectedAlertBand.incident.heading}}
Message last updated - Friday 05th December 2025
{{selectedAlertBand.incident.heading}}
Message last updated - Friday 05th December 2025
Message last updated - Friday 05th December 2025
{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}
For further updates subscribe
Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
Before you book your appointment, please check you have everything ready. Guidance on what you need to do before you apply for your water connection is available.
When you're ready to book, you can do this online, you can call us on 0345 60 66 087 or you can send a text message to 07537 454 782.
If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help. If someone is available to chat the Live Chat icon will appear at the top of this chat box. Alternatively you can find a full list of available contact methods and opening times on our contact us page.