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The data is not real-time and is updated every 24 hours, providing you with the previous day's usage.
If you'd like to view your usage online, you can login to MyAccount to do this.
On occasions there may be issues with the transmission of data.
In these instances, we will aim to resolve this issue as a priority and upload data at our earliest convenience.
If you have any concerns about your Smart Meter visit our contact us page for all the ways to speak to us.