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Message last updated - Friday 05th December 2025
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Message last updated - Friday 05th December 2025
Message last updated - Friday 05th December 2025
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Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
We sadly don't offer any concessions for there being a baby in a property, however we are able to review your account to ensure we have you on the best tariff and are supporting you to the best of our ability.
If you're having problems paying your bill, we're here to help you. Please visit our Extra Care Support page for some information.
We also suggest registering for the Priorty Services Register.
You can call us on 0800 169 3630 if you require some assistance where our team will be more than happy to help you.
You can find a full list of available contact methods and opening times on our Contact us page.