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Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here

Welcome

It's quick and easy for you to tell us you’re moving, whether you’re a new customer and need to set up an account, a current customer moving home within our region or you're moving out of the region

You can let us you are moving home on our website.

If you have MyAccount, you can close your existing account through this service.

If you've moved to another property in our region, you can also provide this information here for us to update your account between properties. 

Otherwise please Contact us to complete your move, where we can manage your expectations regarding any balances, payments and bills.