{{selectedAlertBand.alertDescription}}
{{selectedAlertBand.incident.heading}}
Message last updated - Friday 05th December 2025
{{selectedAlertBand.incident.heading}}
Message last updated - Friday 05th December 2025
Message last updated - Friday 05th December 2025
{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}
For further updates subscribe
Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
If you're renting out a property we ask that you tell us about any tenant changes. To give us details of tenants moving in and out of your properties (providing the change of tenancy is no more than 5 weeks away) you can use the new national web portal, LandlordTAP.
If you're renting and liable for the water charges you'll need to let us know. Please complete the online form to notify us.
You can also find a full list of available contact methods and opening times on our contact us page.