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Message last updated - Monday 17th November 2025
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Message last updated - Monday 17th November 2025
Message last updated - Monday 17th November 2025
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Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
You can take your own reading and submit a meter reading online or if we are provided with 5 working days notice of your move, we will visit your property to obtain a final meter reading.
Otherwise an estimate meter reading will be used based on previous consumption.
Do you need to let us know you're moving home?
If you'd like to discuss having your meter read, please visit our Contact us page.